If you are not a ppl person, you should not be in customer service. We all have bad days. But no customer should have to experience bad service. That young lady really almost drove me to tears. Thank God someone I knew walked in at the same time and took over
No patient needs to go to the doctors office or hospital and have to deal with miserable mean ppl! You're already going through shit and have to walk up to that? I almost stood in tears because such an unpleasant experience