Albin Paul XAVIER

A pharmacist working in Information Technology. Writes about AI, Agentic Commerce, Digital & Cybersecurity in Retail, eCommerce, Healthcare & Lifescience

[Albin Paul XAVIER @clinicalSearch]

"There is an app for that Doctor!. Should #pharma change #mobile strategy" https://t.co/iDrtLJk9MY

[Albin Paul XAVIER @clinicalSearch]

Brands are panicking about agentic commerce

AI shops for you, picks products, spends your money.

Meanwhile I’m still waiting for LinkedIn and Facebook search to find a post I just viewed… that vanished after a refresh.

How can we trust Meta’s Muse when basic search still fail

[Albin Paul XAVIER @clinicalSearch]

I sell AI, but I will buy argument of "AI will replace SaaS', "AI will replace eCommerce" only when AI can do a basic like finding a post I once saw on LinkedIn feed, possibly anytime, every time - As long as algorithms remain blackboxes no one is going to get keys to any kingdom

[Albin Paul XAVIER @clinicalSearch]

Want Clawdbot aka MoltenBot aka OpenClaw- but doesn't want the headache of setting it up. Take a look at Distiller from Palmir AI https://t.co/4Tm0PraAgt

[Albin Paul XAVIER @clinicalSearch]

https://t.co/j4Crhkyrjb 𝗪𝗵𝗶𝗹𝗲 𝗦𝗶𝗹𝗶𝗰𝗼𝗻 𝗩𝗮𝗹𝗹𝗲𝘆 𝗳𝗶𝗴𝗵𝘁𝘀 𝗣𝗿𝗼𝘁𝗼𝗰𝗼𝗹 𝗪𝗮𝗿𝘀 (𝗨𝗖𝗣 vs 𝗔𝗖𝗣 vs 𝗔𝗣𝟮) for Agentic Commerce 𝗖𝗵𝗶𝗻𝗮 may have 𝗷𝘂𝘀𝘁 𝗰𝗵𝗮𝗻𝗴𝗲𝗱 𝗿𝘂𝗹𝗲𝘀 𝗼𝗳 𝗴𝗮𝗺𝗲 #agenticcommerce #AI

[Albin Paul XAVIER @clinicalSearch]

pIs ChatGPT shopping research the new SuperApp? a real-world test of 10 complex queries around agentic commerce or agentic shopping

https://t.co/uAxb9Gkx5f

[Albin Paul XAVIER @clinicalSearch]

@anandmahindra Why @Mahindra_Auto do not invest proper tool on website to compare car features by variants when buyers research online to purchase offline -ROPO. Because data quality on 3rd party auto marketplaces are too bad. Bad when alternate is ChatGPT, Gemini, Perplexity

[Albin Paul XAVIER @clinicalSearch]

If #AI was human he will sing 𝐍𝐨𝐰 𝐭𝐡𝐢𝐬 𝐥𝐨𝐨𝐤𝐬 𝐥𝐢𝐤𝐞 𝐚 𝐣𝐨𝐛 𝐟𝐨𝐫 𝐦𝐞
𝐒𝐨, 𝐞𝐯𝐞𝐫𝐲𝐛𝐨𝐝𝐲, 𝐣𝐮𝐬𝐭 𝐟𝐨𝐥𝐥𝐨𝐰 𝐦𝐞. 𝐂𝐚𝐮𝐬𝐞 𝐰𝐞 𝐧𝐞𝐞𝐝 𝐚 𝐥𝐢𝐭𝐭𝐥𝐞 𝐜𝐨𝐧𝐭𝐫𝐨𝐯𝐞𝐫𝐬𝐲. 𝐂𝐚𝐮𝐬𝐞 𝐢𝐭 𝐟𝐞𝐞𝐥𝐬 𝐬𝐨 𝐞𝐦𝐩𝐭𝐲 𝐰𝐢𝐭𝐡𝐨𝐮𝐭 𝐦𝐞 #NRF2025

[Albin Paul XAVIER @clinicalSearch]

@amazonIN @AmazonHelp stop selling 3rd party products if you can't own up to delivery, multiple customers saying they didn't get a digital product. 72hrs to fix an issue and your response is this is not due to seller, so then its due to you then own up to it, what a waste of time

[Albin Paul XAVIER @clinicalSearch]

@KotakBankLtd like some banks should be banned from selling non-core banking services through their app or website to prevent customers going in circles https://t.co/iL577TuWdn

[Albin Paul XAVIER @clinicalSearch]

@amazon @amazonIN fooling user to run between @ICICIBank @ICICIBank_Care regarding refund of cancelled EMI order. Worse is @AmazonHelp disconnecting calls even after it reach 3rd escalation level, shame on you folks, no wonder Indians don't trust credit cards and #eCommerce

[Albin Paul XAVIER @clinicalSearch]

@ToshibaTV_India what exactly is the difference between your TV's 4K QLED TV (55M550LP) v/s 4K QLED TV (55M550MP), I see no difference, by the way your website page info is broken

[Albin Paul XAVIER @clinicalSearch]

@Sony @sony_india While rest of India celebrates Festive offers of extended warranty on Sony purchases on @amazonIN and @Flipkart its rude and discriminatory to exclude only one state, by denying it for customers in Kerala who have missed their purchases during onam

[Albin Paul XAVIER @clinicalSearch]

@royalsundaram @policybazaar testing my patience blaming each other for mistakes made in issuing my policy document by #royalsundaram being royal pain for me no response in 48hrs. If you can cold call to sale on Sunday your customer service should be open Sunday too #insurance

[Albin Paul XAVIER @clinicalSearch]

@FGLifeInd what's the point of sending an sms with insurance renewal link to request contact number and call back. The link has no option for online renewal. It's the worst case of #DigitalMarketing #ecommerce

[Albin Paul XAVIER @clinicalSearch]

had to Google how to remove a channel subscription bcoz can't figure how to do it from @TataPlayin app shows @TataCompanies have no idea about #mobile #uidesign #uxdesign it's shocking when they own an IT company @TCS yet mobile apps #tataplay #tataneu are the worst in market

[Albin Paul XAVIER @clinicalSearch]

@nothing nice marketing trick making @Flipkart to trick people into a click! you must ask them the bounce rate for the PDP against sales, if this wasn't a #CMS error

[Albin Paul XAVIER @clinicalSearch]

@elonmusk @schrep See how slow @DisneyPlus is in India no issue with @netflix maybe Jeremy Doig coming from @google to @DisneyPlusHS can fix it before December 18 #FIFAWorldCup finals @Meta content is slow but the ads somehow loads faster so It's not the network but what content app is priortizing

[Albin Paul XAVIER @clinicalSearch]

@amazonIN so prices increase when you offer #AmazonGreatIndianFestival what a joke

[Albin Paul XAVIER @clinicalSearch]

Can @zomato retain its edge over @Swiggy in fooddelivery space untill it restart the ProPlus program. Already loosing apetite over the dishonest inflated price on top of the ddlivery charge. Can't have both either keep the inflated price or the delivery charge not both

[Albin Paul XAVIER @clinicalSearch]

@Swiggy @SwiggyCares if buy a 3pack cost more than buying 3 individual packs then why would any one choose that option ?. Just another example of bad programming #ecommercetips