Eric Jordan

Ombudsman at Condé Nast Traveler. I'm here to solve travel problems. Ask away.

[Eric Jordan @CNTombudsman]

@NickHanauer @civicskunkworks Great piece at BBC: "How Western civilastion could collapse" https://t.co/B6ysPIFMeO

[Eric Jordan @CNTombudsman]

#NewUnitedAirlinesMottos I want a % of Munoz's salary. He stole my idea about how to handle coach passengers: https://t.co/CBRuZfop3E

[Eric Jordan @CNTombudsman]

@lilitmarcus There are blankets in one of my nearby coffee shops: https://t.co/91uXeFZkUa Of course, we're a bunch of mugwumps in Seattle.

[Eric Jordan @CNTombudsman]

@nfinitlycurious Yes! Go ahead and send details and documentation to [email protected]. Thanks.

[Eric Jordan @CNTombudsman]

@AndreCoesant Hello Andre. Please forward email to [email protected]. Thanks.

[Eric Jordan @CNTombudsman]

@rick_bassman Hi Rick. You can send info to [email protected]. Thanks.

[Eric Jordan @CNTombudsman]

@AndreCoesant 2) You could forward DOT response to me. I could check whether I could use it to open dialogue with WOW Air.

[Eric Jordan @CNTombudsman]

@AndreCoesant 1) Yes, DOT can only fine if too many complaints, which can sometimes result in action on individual cases.

[Eric Jordan @CNTombudsman]

@AndreCoesant Did you write to the DOT again and did it respond to you?

[Eric Jordan @CNTombudsman]

@adelardi Apologies for the delay. I was on vacation. Please email your request to [email protected]. Thank you.

[Eric Jordan @CNTombudsman]

@benstarling3 Apologies. Not in my notifications until today. Theft @ hotels tough to mediate, but send details to [email protected]

[Eric Jordan @CNTombudsman]

@AJLlewellyn I'm still mediating. @p_brady continues to write print version. I'm taking a break from writing online column. Last was 6/24.

[Eric Jordan @CNTombudsman]

@ElleWL Apologies for the delay. Send details and related correspondence to [email protected]. Thanks.

[Eric Jordan @CNTombudsman]

@merhawie As far as fixing the problem now, about all you can do is take the next flight the airline offers.

[Eric Jordan @CNTombudsman]

@merhawie Please email details to [email protected]. I will review to see if there is anything I can do.

[Eric Jordan @CNTombudsman]

@AndreCoesant Hello Andre. Please email details to [email protected]. I will review and see what next steps might be. Thank you.

[Eric Jordan @CNTombudsman]

@kathleen432 Email details and supporting docs to [email protected]. I'll review and see if I can assist. Thanks.

[Eric Jordan @CNTombudsman]

@peteweir1988 @PaolaCKu Sorry about delayed reply. Been away from Twitter. You can send information about issue to [email protected]

[Eric Jordan @CNTombudsman]

@gamboman1331 @CNTraveler @CruiseNorwegian Please send details and docs to [email protected] and I will review. Thanks

[Eric Jordan @CNTombudsman]

@weaselpm Hi Eloise. You can write to [email protected]. Thanks again for your interest. Cheers!