@AmericanAir It wasn't just rudeness it was about being sent from ORD to LAX, doors closed in my face, and 6 extra hours of traveling. What can be done?
@AmericanAir Thank you for the response. A maintenance delay is not a problem, neither is a delay due to weather. However rudeness and a lack of professionalism are issues.
OMW to ABQ from DC. Typically I go through DFW for a layover. This time ORD, now off to LAX and then ABQ. Simple courtesies that other Airlines HAVE provided would have prevented a 6 hour difference in scheduled arrival. @AmericanAir#terribleexperienceafterterribleexperience