Who Am I??

ShoeCollection Commander/ Shoegang Road Manager & COB Masked Marauder/ Hip Hop Genius/ Cali King/ The Masked Man does what the Masked Man wants. #ssuutt2x

[Who Am I?? @cob_maskedman]

@MazdaUSA @MazdaRacing Can I have someone at Mazda HQ reach out to me regarding an issue with a Customer Svc. Rep named Blake in Irvine HQ? Case number 1-2524259877

[Who Am I?? @cob_maskedman]

@BMWUSA @BMW Sadly, I will just accept the repurchase offer. Please be sure to add my most recent car note paid. #disappointed

[John Snow @JohnSno57558667]

@blakehfreeman @BMWUSA @BMW Sad, this is what a once great brand has become.

[Who Am I?? @cob_maskedman]

@blakehfreeman @BMWUSA @BMW I never had these issues with Mazda, Toyota or Lexus. Never thought BMW would behave like this. The dealer has been far more understanding & respectful. Truly sad in the brand I grew up always wanting.

[Who Am I?? @cob_maskedman]

@BMWUSA I am requesting a manager OTHER than the Western Region one that called me. Or a call, Google Hangouts meeting with her, her superior and someone high up in Owner/Customer loyalty. The service I received is not am archetype of a luxury brand.

[Who Am I?? @cob_maskedman]

@BMWUSA @BMW my first experience buying a BMW leads to me getting disrespected, ignored, and shamed. Ultimate Driving Experience but not Ultimate Customer Service.

[Who Am I?? @cob_maskedman]

@blakehfreeman @BMWUSA @BMW Getting yelled at on the phone and argued with by a Western Region Mgr is not customer service. How do you make a cst feel bad for wanting to stay im the brand? Then deny me the ability to speak to someone who will listen to my issue.

[Who Am I?? @cob_maskedman]

@blakehfreeman @BMWUSA @BMW Supposedly the Western Region Head of CX called me and basically said I should be happy they are buying back my car. Repeatedly told me there is no one else that can help.

[Who Am I?? @cob_maskedman]

@blakehfreeman @BMWUSA @BMW Bro I just got yelled at by the Western Region Customer Service Manager about my buyback. This is wild. I dont get how they treat customers passionate about the brand.

[Who Am I?? @cob_maskedman]

@BMWUSA BMWNA: D680781, Can you have someone higher up than the current individual working this case contact me? Don't want him in trouble but just feel like speaking with someone more responsive and maybe a bit more versed in the buyback process.

[Who Am I?? @cob_maskedman]

@BMWUSA I am already dealing with an agent in Executive Customer Care/Customer Relations & Services. I am reaching out because I am not trying to deal with that individual. Don't want him to get in trouble at all, but need a person who is more versed in this arena and more responsive.

[Who Am I?? @cob_maskedman]

@BMWUSA Just curious, is it common to buy a vehicle back then show no interest at all in retaining the customer in the brand? Seems that a company with such high retention rates would do more than just offer me cash. #bmwusa #550i

[Who Am I?? @cob_maskedman]

@Cannabis_Cane @ArdentCannabis @ShanelLindsay Yeah they did after like two weeks of calling. Finally spoke to someone that got it sent out asap. Its a solid product so far

[Who Am I?? @cob_maskedman]

@AnovaCulinary love my Anova, had it about 3 months but noticed it making this strange noise. Any thoughts? Love the product!!!

[Who Am I?? @cob_maskedman]

Not a single callback from @ArdentCannabis @ShanelLindsay. Numerous voicemails and promises of callbacks. #cannabis #decarb #poor #service

[Who Am I?? @cob_maskedman]

@ArdentCannabis @ShanelLindsay green velvet for upcoming St Pattys day. Woulda have been doper with the Nova to decarb. Hopefully soon ...

[Who Am I?? @cob_maskedman]

@ArdentCannabis still waiting for the site to be secure. Smh i miss brick and mortar shops. Never had to beg to spend $$$$ before

[Who Am I?? @cob_maskedman]

@ArdentCannabis @ShanelLindsay Really hoping that the product is worth it after 2 weeks of calling and leaving vms. #disgruntled

[Who Am I?? @cob_maskedman]

@ShanelLindsay Thank you.

[Who Am I?? @cob_maskedman]

@ArdentCannabis Guess we just have to keep being to forced to by your product from your site.....WHICH ISN'T SECURE!!!! Shouldnt be so hard