TimpsonCustomerCare

#LetUsAmazeYou

[TimpsonCustomerCare @CobblerCare]

@arbon_avril Thanks for the great tweet about our colleague Nathan.

We love to hear it!!

I will pass this on with pleasure.

Kirsty 😊

[TimpsonCustomerCare @CobblerCare]

@Nick_M_Baja Hey Nick,

Thanks so much for the kind words! 😊 Chantelle will be over the moon—she’s a real star, and we’re lucky to have her shining at our Eynesbury Tesco cabin. Hope to see you again soon! 🌟

We will be sure to let her know.

[TimpsonCustomerCare @CobblerCare]

@ellisethan Thanks for the shout out Mark, we really appreciate it.

We will pass you comment on with pleasure.

Hope to see you again soon! 😊

[TimpsonCustomerCare @CobblerCare]

@sandymb1956 Thanks for the shout out Alexander 🥰

[TimpsonCustomerCare @CobblerCare]

@saintGiv Thank you so much for your lovely message. We're so sorry for your loss and really glad Paul could help when you needed it most. We'll be sure to pass your kind words on to him. ❤️

Kirsty

[TimpsonCustomerCare @CobblerCare]

@justinhill08 Thank you Justin,

I will be sure to pass on your lovely comments for our Hatfield store☺️

Thanks,
Kirsty

[TimpsonCustomerCare @CobblerCare]

@BenjyNtheMonkey Thanks Benjy,

We really appreciate you taking the time to let us know about the service you have received from one of our wonderful colleagues.

I will be sure to pass this on to Warren with pleasure.

Thanks again.

Kirsty 😃

[TimpsonCustomerCare @CobblerCare]

@elvisola Hi there,

Sorry to hear this … please you dm us with your contact details and ticket number & we will get this looked into and sorted!

Thanks
Kirsty 🙂

[TimpsonCustomerCare @CobblerCare]

@jacquistephens5 Hey Jacqui,

We’re not moving!

We are still here for all your key cutting, shoe repairing, dry cleaning, phone & watch repairs andddd photo servicing needs . . . . Dm us if you need any further info or to let us know something, we don’t!! 👀

Kirsty☺️

#hereforyoualways

[TimpsonCustomerCare @CobblerCare]

@TeachLeadAAli Hey Amjad,

Thanks for reaching out.

Really sorry to hear this, please dm us and we can get this sorted for you.

Sorry for any inconvenience this has caused.
Kirsty 🙂

[TimpsonCustomerCare @CobblerCare]

@robtibbles Hi Rob,

Thank you so much for your kind words!
We’re thrilled to hear about your positive experience with Steve at our Barnstaple branch – we’ll make sure to pass on the praise. 😊🙌
Kirsty

[TimpsonCustomerCare @CobblerCare]

@phil_soskin Hey Phil,

Sorry to hear this and thanks for getting in touch.

Please DM us with your contact details and we get this sorted for you.

Thanks
Kirsty

[TimpsonCustomerCare @CobblerCare]

@XLRMotorsport Hey there,

Thank you so much for your kind words. 🤩

We're thrilled to hear that Garth at our Diss store has made such a positive impact.

We'll make sure he gets the recognition he deserves!

Thanks
Kirsty ☺️

[TimpsonCustomerCare @CobblerCare]

@johnnyutah66 Hey,

Such a heartwarming story!

Hope your dad loved it —here’s to thoughtful gifts and special moments this Christmas! 🎄✨

Thanks for letting us know.

Kirsty 😊

[TimpsonCustomerCare @CobblerCare]

@HelenSparkles @aqsawiggingit Oh no 😖

Hope you got it sorted.

Let us know if you need our help to get you back on your feet!

Kirsty 😊

[TimpsonCustomerCare @CobblerCare]

@SimonFieldRFM Hey Simon,

Sorry to hear this!!

I can see we are on it and my colleague has reached out, please be assured we will get this sorted for you.

Sorry for any disappointment 😖

Kirsty

[TimpsonCustomerCare @CobblerCare]

@lfcforever1977 Thanks Jmac,

Glad to hear you and other customers received great customer service from our colleague in this branch. 🤩

Il make sure our colleague see's this and his Area Team!

Thanks again, we really appreciate you letting us know & we love to hear it!

Kirsty 😊

[TimpsonCustomerCare @CobblerCare]

@thenicksheehan Hey Nicholas,

Thank you for taking the time to write such kind words.

We really appreciate it.

Kirsty 😊

[TimpsonCustomerCare @CobblerCare]

@DaviBrooks Hi David,

Thanks for bringing this to our attention, I will be sure to relay this to the Area Manager.

Please DM me so I can send you some vouchers as a way of an apology for the inconvenience we have caused you.

Again, thank you for your feedback.
Kirsty