Professional services in SaaS are often misunderstood.
Rules:
They should be break-even.
They should not be a demonstrable part of revenue.
But...
They increase retention, build customer advocacy and can be a strong revenue contributor with time and optimisation.
Hace un año y un mes celebrábamos que había 2 M de usuarios, el otro día actualizábamos la web con 7 M. Tenemos tanto que contar a nivel tecnológico que da para un libro...
Un pequeño truco de escritura que vale miles de euros (¡he ganado propuestas con él!): En propuestas y otros textos persuasivos extensos, haz que la tabla de contenidos no sea un índice sino un resumen. Detallo: 👇🏻
1/ With very very few exceptions, almost every 2-4 hour meeting that requires one or more people to take a flight should be done over video.
It’s different for full-day workshops or when it’s about getting to know people by spending time together IRL.
If you still sort of hate sales:
- learn to love it; or
- go freemium
Hiring a VP of Sales alone does >not< solve that problem.
Because you won’t do what it takes so that she succeeds.
Transform your Calendar into a shared workspace! Super excited to open the new Comeet to the world! 🎉🥳Join us at https://t.co/GUg8VtQlhR.
Now, you can seamlessly share meeting outcomes, meaning agreements are clear and TO-DOs are not forgotten. And everything on your Calendar.
Gracias a ti por confiar cuando esto estaba en bragas y todos los inversores hacian las mismas preguntas: ¿nO vA a haCEr LO misMo GooGLe? ¿eS iLEgaL? ¿Esto Es un Feature o una EMPreSa? Fucking Coñazo 😆
MuleSoft, acquired for $6.5B in 2018:
- Took 6 years to reach $10M revenue
- Revenue grew less than 100% every year except 1
- Burned $7M to go from $110M to $188M revenue
- Burned $4M to go from $188M to $297M revenue
Efficient growth is highly valued in enterprise software.
Meetings must serve to empower your values each time you meet. Take advantage of meetings, and make sure you are not provoking the opposite of what your business culture claims. Learn more on #meetings and #organizationalculture: https://t.co/pwKJGKexIn
At https://t.co/nOpPifQYHZ We are trying to solve the frustration we all have after having tons of unproductive meetings. We're looking people with struggle in their meetings and want to test @comeet_hq and give us feedback. Thks!
#Betatesting#Betatesters#Testmyapp#Indiedev
If this YC batch is any indication, some themes to (continue!) to keep an eye on...
👨🏻💻 Low / No-Code
👯♀️ Collaboration Tools
🤳🏾 SMS > Email
👨🏼🦳 Aging Populations
🌏 Borderless World
🚀 Emerging Markets
💸 Student Debt
🤖 Startups Building For Startups
Secret to 150%+ net revenue retention:
Do QBR (Quarterly Business Reviews) with all your customers
Ask them what other problems you can >solve< for them
Solve them, for real
150%+ net revenue retention then happens, like magic