Too bad the whole team can’t get it together. AA4740 started good with a PDB but fell short in flight with no service, but she could play on her phone. Glad she could get up when the captain told her to prepare the cabin landing & stand in the rear galley to talk to the other FA
It’s really nice when a flight attendant does her job instead of giving an excuse. Katie on AA3794 started her day w/ a late plane but did a full service, pre departure & in flight service. I wish all the employees did their jobs like her @AmericanAir@TravelLeisure@ORDAirport
@AmericanAir Your “Resolution/Baggage Team” gave me that response, so who is next? Kirby says “there isn’t room for 3 premium airlines in the US, & American isn’t gonna be one.” After AA telling me to miss my mother’s death or lose my $36k in flights & now telling me where to shop, he’s right
@AmericanAir Just like the response that shafted me when my mother died on my BusinessExtra tickets. AA gave my taxes & fees back but refused to rebook, thanks to Vasu Raja. What a severance package U gave him by shafting all the customers. We appreciate AA. Should we go to UA with Kirby?
AA2734 FAs too lazy to do service cause they are on their phones. Glad they got a new contract allowing them to sit on their ass w/o an announcement! Should have flown UA as Global Services instead of ConKey on AA w/ the better CEO Kirby @AmericanAir@united@USATODAY@DFWAirport
@AmericanAir If you book on AA & have a death in the family, they won’t refund the fair, only the taxes & fees. Maybe you should book on UA w/ Kirby, a CEO who wants to move the company forward, instead of lying to customers & employees. AA picked the wrong CEO & management Vasu Raja
@AirplaneCentral American is by far the worst. @AmericanAir told me to choose my mother’s death or lose my dream vacation they forced early. @emirates@EmiratesSupport just asked for a death & birth certificate & refunded the trip. American said we don’t care about 33 years of loyalty & status!
@AmericanAir@Burnasty75 AA told me too bad, you lost everything on your trip except tax & fees. You should have chosen your trip instead of being by your mother side when she died if you wanted you use this trip as they don’t care to rebook or refund the points @USATODAY@realDonaldTrump@TravelLeisure
@AmericanAir Why don’t you tell people how you make them choose their mother’s death over a dream vacation book with AA. I choose being my her side, you choose to tell me after losing her, my everything , I lost trip with you. 33 years with AA and over a million miles, I chose moving to Delta
@AmericanAir False, American offers you the world, but makes you choose the death of mother or the trip. Move to Delta like the rest of the travelers after AA screwed them!
@AmericanAir Your crew says all the in flight meals have been handed out and there is no more to change out with. They want me to reach back out to you to follow up with me to see what American can do for me