@SwiggyCares@SwiggyCares Stating 'fee applicable' without showing the EXACT ₹900 amount before clicking is a text-book Dark Pattern under CCPA Guidelines (Sec 2(1)(i)).Hiding the penalty amount to trick users into ₹0 refund is illegal.Order ID: #248022416107641. Escalating to NCH 1915 now!
@Swiggy@SwiggyCares my prepaid Instamart order worth ₹900 was cancelled & got ₹0 refund. No product delivered. App didn't show exact deduction amount before cancellation. This is a dark pattern & unfair trade practice. Requesting full refund! Order ID: #248022416107641
@SwiggyCares@Swiggy@SwiggyCares Policy cannot overrule CCPA Dark Pattern Guidelines 2023. Not displaying exact deductions during cancellation is a clear legal violation. Keeping ₹900 without delivery is unjust enrichment. Last chance: refund it now or face formal NCH case. Ref ID: #248022416107641
@SwiggyCares@SwiggyCares@Swiggy Hidden checkout terms are a Dark Pattern. Under CCPA rules, consent must be explicit at cancellation. Keeping 100% money (₹900) with no product is illegal enrichment. Escalate this immediately to your senior team or I am filing a formal NCH complaint now.
@SwiggyCares@SwiggyCares Policy cannot overrule CCPA Dark Pattern Guidelines 2023. Not displaying exact deductions during cancellation is a clear legal violation. Keeping ₹900 without delivery is unjust enrichment. Last chance: refund it now or face formal NCH case. Ref ID: #248022416107641
@Swiggy@SwiggyCares my prepaid Instamart order worth ₹900 was cancelled & got ₹0 refund. No product delivered. App didn't show exact deduction amount before cancellation. This is a dark pattern & unfair trade practice. Requesting full refund! Order ID: #248022416107641 help😭
@SwiggyCares@Swiggy@dhruv_rathee@TheNewspinch@aajtak@X@SwiggyCares Hidden checkout terms are a Dark Pattern. Under CCPA rules, consent must be explicit at cancellation. Keeping 100% money (₹900) with no product is illegal enrichment. Escalate this immediately to your senior team or I am filing a formal NCH complaint now.
@Swiggy@SwiggyCares my prepaid Instamart order worth ₹900 was cancelled & got ₹0 refund. No product delivered. App didn't show exact deduction amount before cancellation. This is a dark pattern & unfair trade practice. Requesting full refund! Order ID: #248022416107641 help😭
@Swiggy@SwiggyCares my prepaid Instamart order worth ₹900 was cancelled & got ₹0 refund. No product delivered. App didn't show exact deduction amount before cancellation. This is a dark pattern & unfair trade practice. Requesting full refund! Order ID: #248022416107641
@Swiggy@SwiggyCares my prepaid Instamart order worth ₹900 was cancelled & got ₹0 refund. No product delivered. App didn't show exact deduction amount before cancellation. This is a dark pattern & unfair trade practice. Requesting full refund! Order ID: #248022416107641