This communication about the “GPT usage limit reset” was deeply irresponsible. Many Business/Team users reasonably understood your statement to mean that their limits would also be reset, so they did not adjust their usage planning in advance. It then turned out that only Plus and Pro plans were included, leaving teams unable to continue their work.
The eligible plans should have been stated clearly in the announcement. Paying customers should not have to bear the consequences of vague and misleading communication. Please provide an immediate public explanation, offer a remedy to affected Business/Team users, and publish a clear and reliable usage-limit policy.