Cog Design

We help arts organisations inspire their audiences

[Cog Design @cog_design]

And that ends an insightful couple of days at @ticketingprofs conference!

Here’s a closing snap of @_NickKime and our lovely clients at @LighthousePoole

#TPC2024

[Cog Design @cog_design]

Ditch the AI chat bots says @samuelbiscoe!

Opt instead for a ‘live chat’ function on your website, connecting you with your audiences and their queries instantly.

It provides a more personalised customer service and reduces strain on busy box office phone lines.

#TPC2024

[Cog Design @cog_design]

Day 2 of @ticketingprofs Conference 🎟️

Thanks @spektrix for the lovely shoutout on our work with @sohotheatre.

Using Spektrix preference tags we’re able to provide ticket purchasers with personalised event recommendations as they browse the What’s On listings.

[Cog Design @cog_design]

Michele Alexander from @AudienceView gave us a gorgeous ramble into the world of how a creative mind untangles, restructures and visualises data.

Who knew data strategies could be that fun!

#TPC2024

[Cog Design @cog_design]

Great insights into enhancing your audience’s experience through carefully tailored and thoughtful upsells - but can technology fully replace the human touch? 🤔

Thanks @captheatres, @TheatreRoyalNew and @pointOneEPOS

#TPC2024

[Cog Design @cog_design]

Great opening talk from our client @tpcolegate at @LighthousePoole, tackling the nuanced challenges of dynamic pricing in event ticketing.

Some really interesting insights into the audience perception of pricing strategies and how we communicate the rational clearly to them.

[Cog Design @cog_design]

Our colleague @_NickKime is attending @ticketingprofs conference today in Birmingham.

He’s excited and ready for 2 full days on his favourite topic 🎟️

Say hello if you spot him 👋🏻

[Cog Design @cog_design]

We send monthly Cultural Calendars on the first Friday each month. They have mini reviews and recommendations. Each is topped with a commissioned illustration.

@martynamakes created this gorgeous image for January.

Sign-up for future editions: https://t.co/OaC1F3ycdd

[Cog Design @cog_design]

New on the Cog Journal, Digital Strategist Nazma shares her insights from working with clients on website analytics & making the switch to GA4.
Here's 5 of her top tips to take your website reporting into 2024:
https://t.co/vFXOhyeLpZ

[Alex Gowan-Webster @agw62]

I had a great day at @ukmcg #MuseTech23 on Friday.

It made me hopeful about how we could have a more mindful and thoughtful internet without a crazed need to put everything online all of the time.

I've written about it in the @cog_design journal here: https://t.co/rQnh2DyRxJ

[Alex Gowan-Webster @agw62]

Fascinating ideas in this talk from @ukglo thinking long term with data and how we share and maintain information, software and tools without relying on 4 big companies. #MuseTech23

[Cog Design @cog_design]

Our Head of Technology @agw62 is at the @ukmcg conference today. Here he is catching up with ex-Cog team member and MCG committee member @bankes_ed #MuseTech23

[Cog Design @cog_design]

MAKE CREATIVITY MATTER - Sign the Petition! https://t.co/VRZYVfLquF via @UKChange

[Cog Design @cog_design]

In the past 6 moths, we've launched sites for @lsqtheatre @graeae @rxtheatre @Biennial @roalddahlmuseum @sohotheatre.

Imagine how proud you would be to have project-managed those.

Do just that as our new 'Website Delivery Manager'.

Details: https://t.co/MuUpEeBD9M

[Cog Design @cog_design]

It's Cog Night. We're at Young Vic for untitled f*ck m*ss s**g*n play.

[Cog Design @cog_design]

"Turning a moment we never asked for into the opportunity of a lifetime"

Thanks to @rossmccall75, our brilliant Breakfast Briefing speaker, talking us through the huge undertaking of renaming and rebranding an arts venue.

[Michael Smith @Michael_Cog]

I saw 2 brilliantly crafted shows, upstairs @sohotheatre last night.

@BenTarget's Lorenzo was hugely moving and tender (and he serves coffee on the way in).

@liv_ello and @FrankieThomp1's Body Show is far from subtle but ever clever in all the right ways.

[Cog Design @cog_design]

Today has been a developer discussion day. Our tech team have come together to talk platforms, protocols, access and efficiencies. We're off down the pub now but back to it at 9am.

[Cog Design @cog_design]

Our brilliant Breakfast Briefing guest was @smithalistair, editor of @TheStage.

It was great to hear about their journey from a solely print publication to today's sophisticated digital platform.

All whilst being an independent voice in a cacophony of commercial shouting.

[Cog Design @cog_design]

What would you ask the editor of The Stage?

[Michael Smith @Michael_Cog]

Tomorrow, for @cog_design's Breakfast Briefing, I'll be interviewing Alistair Smith, editor of The Stage.

What should I be asking him?