Sorry for the rant, but you’ve lost at least one customer (and likely more). I hope your marketing and development team comes to their senses.
Good luck
@bigbasket_com Feedback on the recent app changes - A loyal customer’s concern
To the BigBasket Development & Marketing Team,
It seems you’ve lost your way when it comes to keeping customers. The recent app update has been a truly frustrating experience. #bigbasket#bbdaily
My suggestion: update the app properly. On the first screen, clearly show what options I can choose – BBnow, BigBasket, BBdaily – and let me work from there.
Working on some Grapes…. Digital layers are added thanks to real torn papers. Background are photos from the street. Let see how much physical can balance the digital.