@kissesandos@hopper I am in the same boat!! I have flights booked for Seattle and want to make cancellations and get refunded! Please, I just want peace of mind but this is terrible costumer service!!
@hopper I have flights booked for Seattle and I cannot cancel them through the airlines as I booked through you. With my departure day fast approaching I would appreciate your immediate response. I just want my money back and peace of mind.
@hopper I have contacted your customer support, dm’d your Twitter and Insta-so I am out of platforms to reach you through. Quite honestly, reading this thread is concerning, so many people in the same situation and as a company you need to address this crisis.