@British_Airways I thank you for your response. But if you really cared about customer service then Customer Relations would be contacting me without me being put back into another queue trying to contact them. Shame on you!
@British_Airways Booked a return flight online to replace my Sept 9 cancelled return flight for which I have paid more money and AVIOS points. Not morally correct please resolve this by ensuring I am not paying more in cash or Avios points than I was before this debacle.
@VirginAtlantic Today at airport found you cancelled my booking on VS20 out of San Francisco! Lost window seat reserved back in April. Not happy but Check-in Manager placated me by giving me an aisle seat with no seat in front. Looked at seat map to find he lied!