Dan Colston

[Dan Colston @colstroid]

@RupertLowe10 Boils my blood. What can be done?

[Dan Colston @colstroid]

@Matthew45466109 @2SevernBridges 40 knots (46mph)

[Dan Colston @colstroid]

@James__Wolpert @GoPro Persevere with live chat. I eventually spoke to a support agent who arranged a no questions asked replacement. They really need to do better.

[Dan Colston @colstroid]

@GoPro As a new gopro customer, Ive found the complete lack of customer support, very disappointing. Ive requested several call backs, yet nobody ever calls. My camera is faulty and I simply want to use the camera replacement service I signed up for. My case number is 12012463.

[Dan Colston @colstroid]

@GoPro Chat is never available. Always get 'try again later' message. Not even a contact number. Disgusting customer service.

[Dan Colston @colstroid]

@GoPro This is nonsense. I even took my phone in the shower with me so as not to miss a call. A quick search of previous tweets shows this response to other people's complaints. Can we start an email dialogue? There must be another way

[Dan Colston @colstroid]

@GoPro This is a request from July 11th. Still waiting.

[Dan Colston @colstroid]

@GoPro 2hrs later and still waiting.

[Dan Colston @colstroid]

@GoPro New request submitted. Please note 5 min waiting time.

[Dan Colston @colstroid]

@GoPro All call blocking features turned off