Agentforce Commerce

The future of business is CRM + AI + Data + Trust. Maximize revenue now with Agentforce Commerce. For help 👉 @asksalesforce

[Agentforce Commerce @CommerceCloud]

State of Commerce is LIVE! 🔴

Salesforce surveyed 2.7K commerce leaders + analyzed 1.5B+ customers worldwide to uncover trends such as:
📝 The strategic priorities of commerce orgs.
🤖 How orgs are using generative AI.
➕ Much more.

Get the report: https://t.co/6QBP73juUQ

[Agentforce Commerce @CommerceCloud]

@MarketingCloud @salesforce @Dreamforce Hope you like manual reminders, @MarketingCloud! Adding a 'Winner's Trophy' to our cart.

[Agentforce Commerce @CommerceCloud]

Agentforce Commerce customers see up to 2x higher conversion rates with guided shopping agents. 44% of shoppers expect AI help. Your customers are clearly ready. Is your platform?

[Marc Benioff @Benioff]

We just closed FY26, the biggest year in Salesforce history, and favor FY27 Guidance ! 🚀

FY27 Guidance: $46.2B revenue, 34.3% Non-GAAP Operating Margin, 20.9% GAAP Operating Margin

- $41.5B revenue (+10% Y/Y)
- 34.1% Non-GAAP (+110 bps y/y) & 20.1% GAAP operating margin 
- $15B Operating cash flow (+15% y/y) 
- $72.4B Total RPO (+14% y/y) 

Here's the thing: every AI agent needs somewhere to land. The data, business rules, and a conversational layer for humans & agents.

That place is Salesforce. No one is delivering more agents for the enterprise than us. 

Let me tell you what's happening 🧵

Check out the full results: https://t.co/Nbofi6JUos

P.S. This isn’t my first SaaSpocalypse

[Agentforce Commerce @CommerceCloud]

Salesforce is natively integrating Google’s new Universal Commerce Protocol (UCP) into Agentforce Commerce, giving merchants the ability to easily unlock new AI-driven shopping journeys across Google’s AI surfaces.

Learn more: https://t.co/4hxiLd99yQ

[Agentforce Commerce @CommerceCloud]

Cyber Week: complete.
The #CommerceCrew: recharging.
Your source for holiday data: still live at the Shopping Insights HQ: https://t.co/h1eCzyprci

[Agentforce Commerce @CommerceCloud]

Every second matters when it’s Cyber Week.

With 100% uptime, retailers around the world never missed a moment with Agentforce Commerce.

Congrats, retailers! You made it!

[Agentforce Commerce @CommerceCloud]

Congrats to retailers on a record-breaking Cyber Monday. 👏👏👏 AI had the assist, influencing nearly 1 out of every $5 spent.

See all the shopping data: https://t.co/h1eCzyprci

[Agentforce Commerce @CommerceCloud]

Peak shopping season, handled with ease. 🤝

Agentforce Commerce retailers managed 54% more orders on our platform than last year.

Dive into the holiday shopping insights: https://t.co/h1eCzyprci

[Agentforce Commerce @CommerceCloud]

Want to turn conversations into conversions? Shopper agents are filling carts and freeing up time.

See all the shopping data: https://t.co/h1eCzyprci

[Agentforce Commerce @CommerceCloud]

Shoppers searching on LLMs get what they want faster: answers and real-time recommendations.

See all the shopping data: https://t.co/h1eCzyprci

[Agentforce Commerce @CommerceCloud]

The #CommerceCrew settles the Black Friday vs Cyber Monday debate.

Find out how shoppers voted with their wallets at our Shopping Insights HQ: https://t.co/h1eCzyprci

[Agentforce Commerce @CommerceCloud]

Social channels brought the heat on Black Friday. 🔥

Online traffic from social media referrals accounted for 14% of all US traffic, up +6% YoY.

Get all the data details over on the Shopping Insights HQ: https://t.co/h1eCzyprci

[Agentforce Commerce @CommerceCloud]

Convenience is king this holiday season. 👑



More shoppers chose to buy online, pickup in store this Black Friday, increasing +8% YoY.

Get all the data details over on the Shopping Insights HQ: https://t.co/h1eCzyprci

[Agentforce Commerce @CommerceCloud]

Shoppers laced-up for some serious deals this Black Friday. 👟

Active footwear, furniture, and luxury fashion verticals were the top performers globally. 🌎

Run, don’t walk, over to the Shopping Insights HQ: https://t.co/h1eCzyprci

[Agentforce Commerce @CommerceCloud]

Rolling into Cyber Weekend with a Black Friday flex. 💸 Global spend is up 9% YoY, with the U.S. coming in at a 4% increase and Europe at 16%. More spend, more shoppers, more stats.

Dive into the data from 1.5B+ global shoppers: https://t.co/h1eCzyprci

[Agentforce Commerce @CommerceCloud]

Let’s grooooow. Online sales are up across the globe. Spain and Canada showed up and shelled out growing 33% and 10% YoY respectively. 💸

See all the sales trends: https://t.co/h1eCzyprci

[Agentforce Commerce @CommerceCloud]

A hot new search channel has entered the villa. More shoppers are starting their search with AI this year, proving LLMs are a huge opportunity for retailers. See all the shopping data: https://t.co/h1eCzyprci

[Agentforce Commerce @CommerceCloud]

Treat yourself with a holiday glow-up! Start by visiting your favorite retailers, then swing by our Shopping Insights HQ to get all the data behind their sales.

https://t.co/h1eCzyprci

[Agentforce Commerce @CommerceCloud]

Forks down, phones up.

Thanksgiving shopping is going mobile this year, accounting for 75% of all online global sales.

Dive into the data from 1.5B+ global shoppers: https://t.co/h1eCzyprci

[Salesforce @salesforce]

FIRST LOOK: Agentic Commerce, powered by Agentforce.

Personalized shopping for every customer to build loyalty.

❌ Lost shoppers & abandoned carts
✅ Accelerated product discovery
✅ Instant answers
✅ In-chat checkout

Be the first to see it at #DF25: https://t.co/pxg2mGSI1s

[Salesforce @salesforce]

See how you can take on the 2025 holiday retail season with smarter product recommendations, happier shoppers, and a little help from AI.

Download the guide: https://t.co/YBdXsgAcISee how you can take on the 2025 holiday retail season with smarter product recommendations, happier shoppers, and a little help from AI.

Download the guide: https://t.co/YBdXsgAcISee how you can take on the 2025 holiday retail season with smarter product recommendations, happier shoppers, and a little help from AI.

Download the guide: https://t.co/YBdXsgAcISee how you can take on the 2025 holiday retail season with smarter product recommendations, happier shoppers, and a little help from AI.

Download the guide: https://t.co/YBdXsgAcISee how you can take on the 2025 holiday retail season with smarter product recommendations, happier shoppers, and a little help from AI.

Download the guide: https://t.co/YBdXsgAcISee how you can take on the 2025 holiday retail season with smarter product recommendations, happier shoppers, and a little help from AI.

Download the guide: https://t.co/YBdXsgAcIe