CompexIT

Complete IT Peace of Mind for business owners and managers in Birmingham and the West Midlands #Microsoft 365 #itsupport #cybersecurity #itstrategy

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Microsoft is currently experiencing issues affecting several Microsoft 365 services, including Outlook and Teams.

You can check the latest updates here:

https://t.co/EHzaCGXPAM

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Who Should You Buy Microsoft 365 Copilot Licences For First?
https://t.co/C9xEDqpyQI

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How to Introduce Microsoft 365 Copilot into Your Business Properly
https://t.co/HcTe3dYafp

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How to Get Quick Wins from Microsoft 365 Copilot in Your First 30 Days
https://t.co/cN0wtvv6lA

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From Reactive to Proactive IT: A Before-and-After Walkthrough for a Birmingham SME
https://t.co/nVonj9FmjM

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A photo of a receipt or contract may upload to your personal iCloud or Google Photos account automatically. Use an approved scanning app or company device for work documents. We can help you set this up.

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Software can renew before anyone remembers the cancellation deadline. Keep the renewal date, cancellation deadline, price, license count and approver in one calendar. Review each service before the deadline. Need help building the list? Reach out.

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"My computer isn't working" gives IT very little to work with.

Tell them which device you're using, what you were doing and the exact error message. If you think an account was hacked or the whole company is offline, call instead of opening a normal ticket.

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Compex IT Joins the Greater Birmingham Chambers of Commerce
https://t.co/iIBFgTNuE8

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If your team can't agree where the latest price list or proposal template lives, people may be working from different copies. Keep approved documents in one shared location so everyone knows which version to use. Need help organising them? Reach out.

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A potential customer may send you a security questionnaire before signing a contract. Keep your policies, insurance details, recent test results and other proof in one place. If you don’t know an answer, check it instead of guessing. Send us the form if you need help.

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Never change an employee’s payroll bank details using email alone. Call the employee on the number already stored in your HR records or speak to them in person. Have a second person approve the change and record how it was verified.

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An unexpected calendar invitation may link to a fake meeting, invoice, document or login page. Check the organiser’s full email address and confirm the meeting using contact details you already have before opening any link.

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Signing into Chrome or Edge with a personal account on a work computer can copy business bookmarks, browsing history, open tabs and saved passwords into that account. Use a separate browser profile connected to a company-controlled work account. We can check this for you.

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Could your business still take orders, answer customers and access key systems if its main internet connection failed? A second broadband, 4G or 5G connection can keep essential work running. Test the backup by disconnecting the main service. Need a backup plan? Contact us.

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Photos and documents can contain information you don’t see when you open them. That may include a photo’s GPS location, the document author, comments or tracked changes. Check the metadata before sending files outside your business.

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Drawing a black rectangle over words in a PDF may only hide them from view. The text can still remain in the file. Use a proper redaction tool, save a new copy and test whether the hidden text can still be selected, copied or found.

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Application allowlisting blocks software that your company hasn’t approved. It can stop employees from running unapproved downloads and can also block some malware. Employees still need a quick way to request legitimate software.

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What would happen if the only person who understands your IT was unavailable for a month? Someone else needs access to the documentation, provider contacts, renewal dates and emergency recovery steps.

Choose a backup person and test the plan. We can help you document it.

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Comment below with every red flag you spotted: there are more than you think!

This is a fake email we wrote for a laugh, but variations of it land in inboxes every single day, and you'd be surprised how often someone clicks.

Proper employee training is a layer of security no