Natalie C

[Natalie C @cong_nat]

I was forced to open an account with a new bank. Please let me know how to get my money out of your account because I can’t work with a bank that ignores the customers

[Natalie C @cong_nat]

@Aspiration @AndreiCherny you have failed as a company. For weeks now, no one has attempted to solve my problem in your app-I have been completely unable to deposit checks. And unable to reach a customer service agent via phone and the people over email haven’t helped

[Natalie C @cong_nat]

@Aspiration @AndreiCherny I appreciate that you have reached out, but not having access to my money for weeks puts me in a very stressful financial position. It seems that public tweets are the only way to get your attention.

[Natalie C @cong_nat]

Still can’t mobile deposit checks. Going on 3 weeks. Will your company pay for the $40 fee I will have to pay to cash 5 checks at BofA due to @Aspiration app continuously failing to allow me to do so??? @AndreiCherny

[Andrei Cherny @AndreiCherny]

@cong_nat @Aspiration Hi Natalie, very sorry about this. Has someone from @Aspiration reached out to you?

[Natalie C @cong_nat]

Someone finally reached out after I messaged @Aspiration on Twitter, but there still is no fix to the mobile check deposit glitch. Going on 3 weeks now....

[GreenFi @greenfibanking]

@mrdelicious0872 @cong_nat @AndreiCherny Hi there! Just as long as you sent over an email, a team member will be reaching out as soon as we can. We can't thank you enough for your patience.

[Mrdelicious @mrdelicious0872]

@cong_nat @AndreiCherny @Aspiration That sucks. I've been waiting 2 weeks for a response from support. Something is fishy.

[Natalie C @cong_nat]

@AndreiCherny @Aspiration After tweeting multiple times, someone finally reached out, but there has yet to be a solution. It is going on three weeks of mobile check deposits not working. I guess this is one huge downside to trusting an online-only bank. I am going to have no choice but to switch banks.😕

[Natalie C @cong_nat]

It has been a nightmare these past couple weeks. I’m trying to tweet the CEO and the bank in hopes that someone will do something!! @Aspiration @AndreiCherny

[Natalie C @cong_nat]

@allisonmcsurely @Aspiration @BankofAmerica Still can’t reach a human. There has been no fix on any of the problems. @Aspiration is falling apart. But they make sure to have employees tweet out promotions and the CEO @AndreiCherny does nothing to reassure customers. Don’t do it-stay away from Aspiration Bank

[Natalie C @cong_nat]

Oh no, your money won’t go to fund extreme projects, because you won’t have any money! Here at Aspiration bank, we will take your money and not give you any access! If you try to call us and ask what is going on, we will shut down our phone system for weeks!!

[GreenFi @greenfibanking]

@BonnieStone12 @BankofAmerica Hi, Bonnie! While we may crack jokes from time to time, nothing stinks more than tainted investments and loans. At Aspiration, your money will *never* go to funding extreme fossil fuel projects. https://t.co/HFYEEkcuGb

[holderofbags ✝️ @holderofbags]

If you've ever considered @Aspiration bank, just don't. Scamsters, don't respond and no access to money for days now. Had no debit card for well over 6 weeks, until yesterday

[Natalie C @cong_nat]

Maybe they were great at some point, but @Aspiration is no longer a trustworthy establishment. For weeks now, there has been no way to contact customer service! People are having issues of money not being in their account, but there is no one that they can reach at the bank

[Foodaism @Foodaism]

First time I’ve ever retweeted an ad.. I bank/invest with Aspiration and am way impressed TY @JosephNSanberg

[Natalie C @cong_nat]

Do some research. @Aspiration bank has gone off the grid. There is no way to call and talk to customer support anymore. There are customers that didn’t get their last direct deposit for whatever reason, and now the bank isn’t answering to fix said problem.

[Todd Patrick @toddpatrick0711]

Aspiration Bank is an amazing side account to augment your lifstyle. https://t.co/RHCAr4yAc1

[Natalie C @cong_nat]

@Aspiration @ShistyWizard I have sent multiple emails-no response.........being unable to access your own money due to the bank having issues is not a good look for a bank that’s trying to expand. What happened?? You used to be so great! @AndreiCherny

[Natalie C @cong_nat]

@RadiusBank used to be the bank behind @Aspiration until about a month ago. Since that has changed, @Aspiration has fallen apart! There is no way to get through to customer service. People are missing money from their accounts and can’t even talk to someone from the bank about it

[👀👀 @caders1775]

@lovergirl912 @Aspiration @RadiusBank is the bank behind Aspiration and Summit accounts.

[Natalie C @cong_nat]

Aspiration is falling apart!!! I’m having issues too. Totally unprofessional and very frustrating. @Aspiration @AndreiCherny

[Natalie C @cong_nat]

Maybe you should start rethinking your recommendation. For the past 2 weeks, they have not answered any customer support phone calls. Customers are not getting their direct deposits. The bank doesn’t respond to support emails. The app is blocking deposits.

[B L A K E L E Y™℠©® LLC @_iamblakeley]

I tell everyone, everywhere I go about @Aspiration bank, and why they should switch. Second time in this week I convinced someone to divest from their big banks and switch 🙌🏻 #DrainTheBanks @JosephNSanberg @AndreiCherny

[Natalie C @cong_nat]

You should know they stopped answering customer service phone calls about 2 weeks ago and everything is falling apart at @Aspiration @AndreiCherny

[Natalie C @cong_nat]

@Aspiration @clark_will_2016 @BankofAmerica Please answer customer service phone calls! The bank is falling apart....people have no access to their money!!!!

[Natalie C @cong_nat]

@AndreiCherny since I can’t get a response from customer service, I didn’t know where else to turn! Please give your customers an update. What was once a great institution has turned into a nightmare! #aspirationbank