@connectravinderyadav

Life is hard..it is harder if u r stupid..

[@connectravinderyadav @connectravin]

@bhash @OlaElectric .. no response received from OLA so far...

[@connectravinderyadav @connectravin]

I would like to raise a serious issue regarding my newly purchased OLA S1X scooter, which has become completely non-functional and is stranded at my office premises since yesterday. The scooter is only 2 months old and has been driven for approx 1000 km. @bhash @OlaElectric (1/7)

[@connectravinderyadav @connectravin]

@OlaElectric @bhash @OlaElectric @bhash request you to:
1. immediate pickup of the scooter to the service center.
2. Waive any RSA charges, as the issue is purely technical and occurred within just 2 months of purchase.
3. Provide an alternate vehicle till existing vehicle repaired. (7/7)

[@connectravinderyadav @connectravin]

Despite clearly communicating the urgency and safety concern (availability of me at office till 4:00 PM today and will be on leave tomorrow) to your representative, no pickup arrangement has been made so far. (6/7) @OlaElectric @bhash

[@connectravinderyadav @connectravin]

@OlaElectric @OlaElectric It might be issue of motor. But he is institing on replacement of cpu and battery bank. When i asked him that in the case of battery and cpu replacement, u have to return my faulty parts, he totally denied. @bhash @OfficeOfNG A big scam is being spreaded by ola comp

[@connectravinderyadav @connectravin]

@OlaElectric Till 13 Mar, I havnt faced any glitch in my battery charging/discharging pattern & suddenly ola stopped midway (78% battery). The service manager (akash) at ola experience center, sector 102, noida claiming battery and cpu issue even without checking physically. 1/3

[@connectravinderyadav @connectravin]

Actually @OlaElectric itself is bugging the system online and claims battery issue to mint money from such customers whom warrenty period expired or havnot taken extended warrenty subscription. My ola runs perfectally on double stand in every mode but not taking rider load. 2/3

[@connectravinderyadav @connectravin]

@OlaElectric Kindly provide a resolution at the earliest.

Looking forward to your prompt response. 10/10

[@connectravinderyadav @connectravin]

@OlaElectric Complaint Regarding Lack of Proper Diagnosis and declare battery fault, claiming huge amount for replacing battery – Ola S1 Pro (DL2GD0808).I am using my ola s1 pro since last 3 years and no issue related to battery (charging or legging) have been faced by me. 1/10

[@connectravinderyadav @connectravin]

@OlaElectric on 13 march 2025 While returning from office, with battery % more than 80%, my ola suddenly stopped after 10-12 km. Battery % was ok (in the range of 78-77%). I tried to reboot but it didnot start. 2/10

[@connectravinderyadav @connectravin]

@OlaElectric Lack of transparency and proper communication regarding the issue and resolution process.

I request urgent action on this matter, as the lack of proper troubleshooting / diagnosis is causing inconvenience and unnecessary delays. 9/10

[@connectravinderyadav @connectravin]

@OlaElectric The battery has been claimed as faulty without proper testing or verification.
No steps were taken to check for alternative causes or provide any troubleshooting assistance before concluding the issue as a battery fault. 8/10

[@connectravinderyadav @connectravin]

@OlaElectric Service Request/Complaint Number: 07556191 (complaint file on 13.03.2025)
Date of Service Request: 13-14.03.2025
Service Center/Technician Details (if applicable): ola experience centre, sector 102, noida 7/10

[@connectravinderyadav @connectravin]

@OlaElectric I tried many times on his phn but not answered. Despite reporting the problem, I have not received a clear explanation regarding the fault, and the service team has prematurely claimed a battery fault without conducting a thorough inspection. 6/10

[@connectravinderyadav @connectravin]

@OlaElectric I even demonstrate the proper running of ola on double stand and in every driving mode. Lights, screen and battery %, all were working smoothly. As the incident day was holi and ola service manager (mr aakash) on phone, assured me that he will look into the matter 5/10

[@connectravinderyadav @connectravin]

@OlaElectric When they came to know that warrenty period has been over and warrenty has not been extended, they instantly claimed that battery issue is there and new battery bank need to installed which will cost around 60k. 4/10

[@connectravinderyadav @connectravin]

@OlaElectric However on double stand, ola runs normal in every mode, but stopped if try to run with rider on it. Motor fault / issue was sensed by me as no battery % flauation oberved. I tow the scooty and reached the service center (noida 102). 3/10