@NealWork5 Hi Neal - We regret this has been your experience, and we would appreciate the opportunity to learn more. Please send us a DM with your full name, reservation #, email address, and phone #. We look forward to your message and to assisting you further. -Merna
@atlanta_lawyer Hi - We regret this has been your experience, and we would appreciate the opportunity to learn more. Please send us a DM with your full name, reservation #, email address, and phone #. We look forward to your message and to assisting you further. -Merna
@DannyG19733 This isn’t the experience we strive for. Please DM us your full name, confirmation number, phone number, and email on the reservation. If booked through a third party, include the hotel name, stay dates, and booking source. Thank you – Fey.
@splangdon Yes, we replied an hour ago. For verification purposes on your reservation, please send another DM with your Hilton Honors number and email address. We can then request hotel management reach out to you directly within three days. Thank you. - John
@splangdon Hello Steven. We are sorry to hear about your experience. Can you please DM us with the reservation details, your contact information and how the reservation was booked? We will be happy to create a formal complaint case on your behalf. -Calvin
@andysiz Hello - We are disappointed to see this. We would like the opportunity to follow up with the hotel management. Please DM your reservation details including your hotel confirmation number, full name on your booking, phone number and email address. So we may do so. Thank you. -Deb
@jimiphx We regret your experience was anything less than stellar and would appreciate the opportunity to learn more. Please send a DM our way, so we can have a conversation. Thank you. -Mahmoud
@AroraKhushdev Hello - We're sorry to hear this! Please send us a DM with more details along with your confirmation number, full name, email address, and phone number, so we can look into this further. - Huda
@saachinshettyy Hello - Please follow us and then try to send us a DM with your reservation details, so we may fully document your experience. Thank you -Violet
@saachinshettyy We never meant to let you down. If you would like to share specific details of your stay that may assist us in improving our service in the future, we welcome your insight. You may send us a DM with the details of your reservation and experience. Thank you. -Dawn
@LemonSqzBrz Hi Christina, we're sorry to hear about your experience. Please DM us the details about your concerns, including the full name on the reservation, email address, phone number and stay details (full hotel name, check-in, and check-out dates), so that we can assist further. -Lee
@RaptorPrinter We're very sorry to hear this and would like to look into this further. Please DM with your confirmation number, name, email, and phone number. Thank you. -Miri