consumercomplainttweets

I don’t want this account, but sometimes twitter is more effective than a company’s customer service department

[consumercomplainttweets @consumercompl10]

Dear @lyft, this new tactic of showing a low price for a standard ride, never finding a nearby driver, and constantly promoting an upgrade to get a quicker pick up is bad business. @davidrisher @AskLyft FYI, did not upgrade, ordered an @Uber instead @dkhos

[TTC Platform Doors @ttcdoors]

Hi @TTChelps we’d like to report there is an unsafe condition on all of your subway station platforms. It appears people can just go down into them…there doesn’t appear to be any barriers or access control…(we encourage everyone who sees this problem to say something!) #topoli

[consumercomplainttweets @consumercompl10]

@TTChelps @CllrJamaalMyers @MayorOliviaChow It was between Sheppard and Davisville, noting that is a separate issue from this evening where I had to get off due to a closure from eglinton to st Clair

[consumercomplainttweets @consumercompl10]

No service alerts but trains are moving very slowly on Line 1 southbound on the East side - why? @TTChelps @CllrJamaalMyers @MayorOliviaChow

[consumercomplainttweets @consumercompl10]

No service alert for the delayed northbound service on Line 1, Yonge side? @TTChelps We are packed like sardines. @CllrJamaalMyers @MayorOliviaChow

[consumercomplainttweets @consumercompl10]

@TTCnotices Interesting that this meant a southbound train had to be emptied at College @TTChelps but guess that’s classic #TTC @CllrJamaalMyers @MayorOliviaChow

[consumercomplainttweets @consumercompl10]

@TTChelps can you please confirm this feedback has been submitted? @CllrJamaalMyers @MayorOliviaChow

[consumercomplainttweets @consumercompl10]

Why do the next train count downs include those that are out of service but passing through the station? It is not helpful at all. @TTChelps please submit this feedback.

[consumercomplainttweets @consumercompl10]

Delays northbound Dundas, no service between Bloor and King, and now stopped in the tunnel for a security incident at Union? All in one morning? @TTChelps @CllrJamaalMyers @MayorOliviaChow

[consumercomplainttweets @consumercompl10]

@TTChelps can you please confirm you’ve submitted this feedback? @CllrJamaalMyers @MayorOliviaChow

[consumercomplainttweets @consumercompl10]

Dear @TTChelps, with the fickle transit service, please submit feedback on building an option to tap-out of the same station you tapped in to for refunds when you need to find alternate means of transit when the #TTC is inevitably delayed or down @CllrJamaalMyers @MayorOliviaChow

[consumercomplainttweets @consumercompl10]

When the sign says “Every 4 minutes” for more than 4 minutes and then switches to “5 minutes”, it is unhelpful. If you know it will take 10+ minutes because the TTC can’t figure out regular service, then at least be transparent about it @JamaalMyersTO @TTChelps @MayorOliviaChow

[consumercomplainttweets @consumercompl10]

@TTChelps Very poor timed tweet given the current massive closure - TTC CAN take you there but WILL they is another question

[consumercomplainttweets @consumercompl10]

Just when you were getting excited to end the work day, go home and start the long weekend, @TTChelps reminding you that they can ruin your day anytime w a massive closure @CllrJamaalMyers @MayorOliviaChow

[consumercomplainttweets @consumercompl10]

And being held for a service adjustment! @TTChelps what service tho???

[consumercomplainttweets @consumercompl10]

#TTC can be consistent! Consistently disappointing
@TTChelps @CllrJamaalMyers @MayorOliviaChow. Is #MandeepLali taking the TTC this AM? https://t.co/hcj6SdhGkb.

[TTC Service Alerts @TTCnotices]

Line 1 Yonge-University: Delays between Finch and St George stations due to a late clearing work zone. Customers may experience longer than normal wait times of up to 15 minutes. Shuttle buses ordered to operate between Finch and Bloor to help supplement train service.

[consumercomplainttweets @consumercompl10]

@TTChelps why hasn’t @TTCnotices alerted on the very slow order that is in place on Line 1?

[consumercomplainttweets @consumercompl10]

@TTChelps @etlb60 What does “ongoing” mean? Is that just an indefinite status? Commuters who cannot access Go Transit are at the whim of the TTC as the only other transit provider in Toronto? @CllrJamaalMyers @MayorOliviaChow and yes please pass the feedback on

[Liam Donaghy @thebotrobot]

Hey @TTChelps ....

Want to make the system safe by preventing platform crowding after a Jay's game.....

Maybe run the trains on schedule. Said the eta was 2 min, ended up being 6, forcing many to the edge of the yellow line.

#ttcdobetter

[Mitz @Sn0w_L10N]

@TTChelps really waiting for a train at finch for almost 1hr. No shuttles no train I’m late. This is ridiculous.