I lead the banking biz for one of the top 5 IT firms.While cos spend millions to improve CX, consumerism continues to hit new lows. Keen to make a difference..
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@JioCare@reliancejio For the past month I am having challenge with #JioFiber connection. The connection enables security camera to have a watchful eye on parents. Father is bed ridden and needs constant monitoring. No action taken on complaint sr number SR00002HX98Z
@JioCare Just week before last I had to walk-in to your customer care office and push them hard to visit. This level of service isn't acceptable #jio can you prioritize for closure tomorrow?
@careinsuranceIN Please refer to Policy number 89981933 and Request number 4642334. The due date for resolution was 12th October. I have raised grievance online but there is no acknowledgement. Can you please action the cancellation request and refund premium ASAP?
@CholaSecurities The most basic sort for a trading application is today's % low-high and vice-versa. That is missing in the #CholaSecurities trading app! Can you roll that out ASAP? Difficult tracking #portfolio without this basic feature! @senthilnaidu
@fireboltt__ The product I ordered was received defective. The replacement for the same was also defective. Raised a complaint.. no further update. Can you help with a refund please?
@Prakashplutus Happy birthday to a brilliant financial mind and an even better human being! Your advice has been invaluable. May your day be filled with joy and your year ahead be filled with prosperity and good health.
@JioCare#jiofiber not working for 4 days and there is no response from @reliancejio . There is a new 24 hour deadline every day!! This is causing significant disruption to work. Can we get this resolved asap?
@JioCare Is there a date for restoration of #jiofiber services? I am assuming that there will be a rebate for the period that services were down. Such a long unexplained #downtime isn't acceptable.