NAMIT SHARMA

[NAMIT SHARMA @contactnamit]

@HavellsCare360 @havellsindia I would request you to please take the AC back as it is just one month old and Refund my money as the issue arises 2nd time in a month and that is due to your Vendor/Technician Improper Installation

[NAMIT SHARMA @contactnamit]

@havellsindia @HavellsCare360
Please register a Complaint/ Service Request for 6th of June, 2926 as your platform is broken today. No info about registered devices. Bought a split AC one month ago and a water leakage issue is there. The same issue was there in May 2026.

[NAMIT SHARMA @contactnamit]

@HavellsCare360 @havellsindia please check the Customer Care Executive Call Recordings which you people save for Training purposes and then the Remarks added to them. Please check the Email with the attachments shared over to your Customer Care Support Team along with Grievance Cell.

[NAMIT SHARMA @contactnamit]

@HavellsCare360 @havellsindia why DM? If you have the solution you can even provide it here as well. You people don't have time for the Customer once your product is sold and the customer has to take all the pain.

[NAMIT SHARMA @contactnamit]

@havellsindia @HavellsCare360 you people are not pushing the Technician/ Engineer Details in SMS due to your platform issue. Please share the details for my Service Request? Your Customer Care never shares these details. I have been on call for the last 25 mins but no solution.

[NAMIT SHARMA @contactnamit]

@havellsindia @HavellsCare360 No one is picking the Customer Support also from evening. So please raise a Service Request and assign an Engineer to visit on 6th of June, 2026. AC is under warranty as it is just one month old. This is the second time I am having the same issue.

[NAMIT SHARMA @contactnamit]

@Airtel_Presence #fakeassurance #delay
Thanks Akansha. I am not sure how an issue is on priority when it is pending from last 72+ hours but the TAT was 24 hours only. A simple Shifting request has become a nightmare now. Thanks to Airtel Team

[NAMIT SHARMA @contactnamit]

@airtelindia @airtelCOMPLAIN @Airtel @Airtel_Presence @airtelnews
#fakeassurance #delay
Ticket is raised on 7th of May and it is still open on 11th of May. On every chase or conversation with Airtel Customer Care Team even the Senior Level, a new 4 hours TAT is handed over.

[NAMIT SHARMA @contactnamit]

@Airtel_Presence #fakeassurance #delay
Thanks Monika for replying to my post/ message. I just received a message from Airtel that my issue is assigned to a new engineer. He will call me on the 11th of May, 2026 between 09:30 to 10:30 hours IST, the message is delivered on 12th of May. #pathetic

[NAMIT SHARMA @contactnamit]

@Airtel_Presence #fakeassurance #delay
Hi Neeraj, there is no need to reply in DMs. Others customers should know how you are handling the issues as the same thing can happen with others too in no time.
75+ hours have passed but No Resolution. The team has no idea what to do.

[NAMIT SHARMA @contactnamit]

@Airtel @Airtel_Presence @airtelindia @airtelnews @airtelCOMPLAIN
#delay #fakeassurance
I think the Sales and Marketing Team can help me out to Close the Ongoing issue as well as Ticket. They might be technically sound or will be able to handle Shifting Wi-fi Ticket

[NAMIT SHARMA @contactnamit]

@Airtel @Airtel_Presence @airtelindia @airtelnews @airtelCOMPLAIN
#delay #fakeassurance
Request raised- TAT surpassed, NO RESOLUTION, TICKET STILL OPEN.
Welcome to the Airtel family where Customer is giving 100+ % to get his Ticket resolved instead of Airtel Team

[NAMIT SHARMA @contactnamit]

@Airtel @Airtel_Presence @airtelindia @airtelnews @airtelCOMPLAIN
#delay #fakeassurance
Request raised, Engineer visit, lineman visit, conversation with care executive and their seniors, with Appellate, with Escalation Desk and related TL. Email to Nodal Officer. ZERO RESOLUTION

[NAMIT SHARMA @contactnamit]

@Airtel @Airtel_Presence @airtelindia @airtelnews @airtelindia
#delay #fakeassurance
Anyone from the Social Media team who knows the process and TAT, please let me know as Airtel is not able to resolve such simple issues of the Customers.

[NAMIT SHARMA @contactnamit]

@Airtel @Airtel_Presence @airtelCOMPLAIN @airtelnews @airtelindia
#fakeassurance #delay
I want to know the process to get rid of Airtel Wifi from my home and need to add comments that Airtel is unable to resolve these simple issues in the last 48 hours.
Need to know the process

[NAMIT SHARMA @contactnamit]

@Airtel @Airtel_Presence @airtelindia @airtelnews @airtelCOMPLAIN
#fakeassurance #delay
As Airtel recorded the calls for Training purposes, please listen to them.Even LoS(Loss Of Signal) issue resolved after 20hours. Even after requesting twice, no line man visits to check that

[NAMIT SHARMA @contactnamit]

@WakefitCo @Ankit_AGarg
What's the status of my order?

[NAMIT SHARMA @contactnamit]

#delayed #fakeassurance
@WakefitCo @SupportWakefit why your product with Order Id- XX2ZUF(Last 6 chats) is delayed? It was expected to be delivered by the 29th of March, 2026. Are you importing it from IRAN?