Andrew Cooper

Healthcare. Employee well-being. Innovation. Improvement. Communications. CIPR Fellow and Chartered Practitioner. Tweeting in a personal capacity.

[British Journal of Healthcare Management @bjhcm]

Our new open access article gives powerful insights into harm caused by unnecessary disciplinary investigations.
Find out more, including the story of Anne, who left the NHS after being made to feel like a 'criminal'⬇️
https://t.co/A6QjooeuCF
@cooperaj @dradrianneal @Juliemrog

[Andrew Cooper @cooperaj]

@Lizceltic Have a great holiday!

[Llesiant Aneurin Bevan Wellbeing @AneurinBevanWB]

Exploring alternative options to running formal employee relations investigations can save your organisation time and resources whilst also reducing the impact they have on your employees' mental health and organisational culture.

➡️ https://t.co/w1D5NmG87X

[Sophie Jones @SophieJPsych]

Mandy Hale, a divisional nurse explains how she changed her practice, following attending one of these employee investigation training sessions. #reducingharm

[Sophie Jones @SophieJPsych]

@rhi4nnonwindsor from @HEIW_NHS explains how the compassionate leadership principles of actively listening, being attentive and showing empathy at every phase of an employee investigation are so important. #reducingharm

[Sophie Jones @SophieJPsych]

@NicHughes1 from @RCNWales reflects on today’s event and the difference it can make to NHS Wales employees. #reducingharm

[Sophie Jones @SophieJPsych]

.@LizCeltic explains the progress they have made within @WelshAmbulance around their employee investigations. #reducingharm

[Sophie Jones @SophieJPsych]

Ruth Madine and @LizCeltic highlight the importance of considering mitigating factors and other options to taking a formal investigation route. #reducingharm

[Sophie Jones @SophieJPsych]

Are we putting the person at the centre of the process? Ruth Madine talks about the importance of aligning how we conduct investigations with our organisational values. #reducingharm

[Sophie Jones @SophieJPsych]

Ruth Madine explains how important knowing the data has been to shape and inform the work to improve employee investigations. #reducingharm

[Andrew Cooper @cooperaj]

@nichughes1 @HEIW_NHS @dradrianneal @RCNWales Thanks for joining us today Nicky - really appreciated your input and support. Look forward to working with you in the future.

[𝙂𝙞𝙡𝙙𝙖𝙨 𝙂𝙧𝙞𝙛𝙛𝙞𝙩𝙝𝙨 Photographer @GildasGriffiths]

An excellent presentation by Sammie from @NWSSP Legal & Risk discussing #reducingharm at the Employee Investigation: ‘looking after your people and the process’ event #NHSWales @HEIW_NHS #learning #lessons #reducingrisk #reducingharm

[Sophie Jones @SophieJPsych]

@SMorris27 from @NWSSP explains how the investigation should be the foundation for a fair process, providing ‘a view from the court’ – setting out good practice for investigations. #reducingharm

[Sophie Jones @SophieJPsych]

@cooperaj discusses the importance of embedding a culture that encourages learning and growth - emphasising how a failure to learn leads to making the same mistakes. How can we be more like aviation, learn quickly and implement new and improved ways? #reducingharm

[Sophie Jones @SophieJPsych]

@cooperaj introduces an ‘investigation in their shoes’ to encourage delegates to consider not only the emotional impact on those being investigated, but also those involved in running the process. #reducingharm

[Sophie Jones @SophieJPsych]

@cooperaj explores the impact of poorly delivered investigations on individuals, organisational culture and delivery of services. #reducingharm

[Amanda Jenkins @AmandaJ311089]

Amazing day with my team considering our practice in the Employee Investigation process. It’s good to be doing things differently and learning from the AB team. #reducingharm @HEIW_NHS

[Sophie Jones @SophieJPsych]

@dradrianneal explains how the ‘Alex’ case study helps highlight problems with processes and identify with those going through an investigation. #reducingharm

[Sophie Jones @SophieJPsych]

Delegates are working through a case study to identify potential red flags, areas of concern and potential areas of harm that can take place running employee investigations. @HEIW_NHS #reducingharm

[Sophie Jones @SophieJPsych]

@dradrianneal introduces the concept of ‘avoidable employee harm’, which ensures the focus is more than just following a process, but how we avoid causing harm to our employees. #reducingharm