@dkhos@Uber@UberEats Hours dealing with support after a driver’s error led to a missed flight, extra costs, and major disruption—and still no real resolution. Why is it this hard to get fair support?
@dkhos Hours dealing with support after a driver’s error led to a missed flight, extra costs, and major disruption—and still no real resolution. Why is it this hard to get fair support?
@Uber I missed my flight because of your driver, had to drive 3 hours to another airport, and now I’ve spent triple the amount of money and all you’re offering is $10? This is unacceptable.
@Uber A $10 credit after your driver caused us to miss our flights and incur additional charges, is not an adequate response. This deserves proper compensation. Please escalate and resolve appropriately.
@JKavJA@FLOWJamaica No service for a week and @FLOWJamaica still playing in our faces. After 20+ years of loyalty, I switched to Digicel. Gave Flow plenty chances to fix it… they chose stories instead of service. 🚩
@FLOWJamaica
I want to personally give a shout out to Eralia, CSR. She/He is truly one of the best representatives I’ve dealt with since becoming a FLOW customer. I also want to recognize Supervisor Sherene for her professionalism and support;
@FLOWJamaica whonu customer service reps a draw mi out!!!!! Dem nuh have no manners and if mi tell dem bout dem self whonu ago seh mi out of order!! From Saturday mi house nuh have internet! Whonu need fi fix that!
@FLOWJamaica tell your supervisors to stop trying to gaslight ppl. I’m telling this man the internet not working and he’s telling me it is. Flow needs to be investigated by the Office of Utilities Regulation
@1stharmonic@FLOWJamaica@DIGICELJamaica My neighbors and I got back internet after 24 hours of me going back and forth with them via WhatsApp, Facebook, and mi friend baby fada who work wid dem tell him boss! This is what I had to go through to get back service as a paying customer! I might have to try Digicel!
@Shenny_Inspired@FLOWJamaica They initially told me that; like seh mi a idiat. Dem draw mi out man! We got back internet after 24 hours of me going back and forth with them via WhatsApp, Facebook, and mi friend baby fada who work wid dem tell him boss! This can’t be the only way. Do better @FLOWJamaica!!!!