Why does @Se_Railway ask for surveys during the good part of the journey? Change at gravesend then change at dartford and none of the toilets work, despite the station staff saying that the toilets are working. Broadstairs to gravesend working toilet when you ask for the survey.
@BulbUK I have been cut off 5 times this morning. They called back a couple of times but that cut off within seconds. I've sent emails for days but no one replies. It's now urgent that I speak to someone today. What do I do?