Corinne Nelson

[Northern Ireland Public Services Ombudsman (NIPSO) @NIPSO_Comms]

We reached another important milestone in our programme of transforming the way public bodies deal with complaints - starting with Local Government.

Find out more: https://t.co/4e8o2M0qlz

#localgov #complaints

[NI Mental Health Feed @NIMentalHealth]

Some contacts 📞☎️

Please store these in your phone. Retweet! Save the images and share the information with friends, family, loved ones and colleagues.

More helplines can be found here: https://t.co/HytTGO50i7

[Northern Ireland Public Services Ombudsman (NIPSO) @NIPSO_Comms]

A student complained to Queen’s University about bullying and harassment by other residents in her University accommodation. We asked the University to apologise to the student for failures in the way it dealt with her complaint.

Full investigation: https://t.co/3X0EE2xFzx

[Belfast PCSP @BelfastPcsp]

Helplines NI brings together over 30 helplines operating across Northern Ireland and is for the public and professionals to find the right helpline and support.

[Northern Ireland Public Services Ombudsman (NIPSO) @NIPSO_Comms]

Do you enjoy working with information to gather facts? Would you like to play a valuable role in investigating complaints about public services?

Find out about what this role entails and the benefits of working at NIPSO: https://t.co/bomNkgL1hf

#NIJobs #JobFairy

[Northern Ireland Public Services Ombudsman (NIPSO) @NIPSO_Comms]

We offer a free, independent and impartial analysis of unresolved public service complaints.

Speak to us if your complaint relates to health & social care, social housing, education, a local authority, or a government department.

More information: https://t.co/LVewLl6Cji

[Northern Ireland Public Services Ombudsman (NIPSO) @NIPSO_Comms]

Our Strategic Plan 2022 - 2025 takes into account the views and expectations of our key stakeholders. Their views helped us to develop five strategic themes to help us drive and connect our work. These include Accessibility and Engagement. Find out more: https://t.co/5WSy8vXP2B

[Northern Ireland Public Services Ombudsman (NIPSO) @NIPSO_Comms]

We are Jam Card friendly and are committed to making our services accessible for everyone. We want to encourage people with learning disabilities to complain if they are unhappy with a public service.

Our Easy Read Guides: https://t.co/eznuWqtl0a

#LearningDisabilityWeek2022

[Northern Ireland Public Services Ombudsman (NIPSO) @NIPSO_Comms]

Today Ombudsman @MargaretKellyNI took part in a panel discussion on 'Changing Public Perception' at the @OmbudAssoc Annual Conference.

#DeliveringInANewWorld #OAConference22

[NI Audit Office @NIAuditOffice]

Welcoming the publication of today's good practice guide, Head of the NI Civil Service @jaynecbrady discusses with delegates how its themes of partnership and innovation complement the NICS's ongoing work to unlock potential and deliver better outcomes for Northern Ireland.

[Majella McCloskey @MajellaMcCl]

@juliehealy8 @NIPSO_Comms opens the Implementation Network for Ireland and Northern Ireland #ImplemNetwork @effectiveserv Important topic - Gender Based Violence- Implementing good practice on the Ground.

[Northern Ireland Public Services Ombudsman (NIPSO) @NIPSO_Comms]

If you are attending the
@balmoralshow this week, and have a concern or a #complaint about a public service, then pop by stand 29 at the Eikon Shopping Village and we will answer your questions about the complaints process.

#BalmoralShow #publicservices #makingcomplaintscount

[Northern Ireland Public Services Ombudsman (NIPSO) @NIPSO_Comms]

We are JAM card friendly. If you require help with your complaint, or have a preference in how you would like us to communicate with you, then staff will be more than happy to help.

Access our Easy Read guides: https://t.co/eznuWqbJBA

Contact us: https://t.co/kg7fVYBGNj

[Northern Ireland Public Services Ombudsman (NIPSO) @NIPSO_Comms]

We offer a great place to work, alongside a fantastic and friendly team. We are values-based and offer a hybrid working approach. Take a look at our posts, a number of which are new roles and join us in making a difference.

#jobsNI #NIjobs #jobfairy

➡️ https://t.co/cj1GhG2DpI

[Corinne Nelson @corinnen74]

@finlayargyle Yes, he is💙

[Northern Ireland Public Services Ombudsman (NIPSO) @NIPSO_Comms]

*Staff training on Monday 14 & Tuesday 15 February*

During this time you can still submit complaints via our online complaints form or email us at [email protected].

If you have an urgent enquiry, you can leave a voicemail and we will return your call as soon as possible.

[Rev Karen Sethuraman @KarenSethuraman]

👇 💔 #HolocaustMemorialDay

[Assembly Committee for the Executive Office @NIAEOCttee]

This morning the Assembly approved the Committee for the Executive Office Motion to adopt the Statement of Principles for the handling of complaints.

[Northern Ireland Public Services Ombudsman (NIPSO) @NIPSO_Comms]

Our plans to streamline how public bodies deal with complaints will be debated this evening by the Northern Ireland Assembly.

Read our complaints handling Statement of Principles at
https://t.co/FxBNuw773Q

[Scottish Public Services Ombudsman @SPSO_Ombudsman]

The Scottish Public Services Ombudsman will present with @NIPSO_Comms on how the “brand” of Ombudsman is changing as institutions develop. The seminar considers themes such as reaching vulnerable people, dispute resolution & developments in Ombudsman institutions #Manchestermemo