Kirsten Searle

[Kirsten Searle @cornishpixie80]

@HM_Passport 1/2 Tried calling 40+ times, tried emailing, left my number twice for a callback, used the online enquiry form…no response from you. No movement on my daughters application for 3 weeks. #terribleservice #whatareHMPOdoing

[Kirsten Searle @cornishpixie80]

@HM_Passport Chance would be a fine thing!

[Kirsten Searle @cornishpixie80]

@JasTheTweeter @HM_Passport I called Newport HMPO (01633 285419) as Liverpool are currently doing sweet FA. Newport were really helpful (but sadly they didn’t have my passport, Liverpool did) and put the request to Liverpool but I’ve had no follow up from them :( Good luck

[Kirsten Searle @cornishpixie80]

@HM_Passport emergency travel request in wed, evidence sent, no response since. Really helpful person from Newport HMPO put in a call back request this morning which apparently takes up to 48 hrs -that would be 5 days and counting since the request (N.B appn orig sent 2nd Sept)

[Kirsten Searle @cornishpixie80]

@HM_Passport @Feagil I sent a DM, HMPO finally replied & asked me to send an email which I did. Emergency travel request in 14th Oct & no comms/action since. If no one responds to messages then I will indeed send a follow up. Maybe if HMPO actually did something I wouldn’t have to keep messaging?

[Kirsten Searle @cornishpixie80]

@HM_Passport I’m still waiting for a response to an emergency travel request please. 4 days now (orig application 2nd Sept). I’m desperate and nothing is happening. Have emailed/phoned/replied to DM’s and no response.

[Kirsten Searle @cornishpixie80]

What more can I do?! Please help. 5 days plus processing time etc does not constitute an emergency timeline. It’s way too slow. @AbiTierney @HM_Passport @BorisJohnson

[Kirsten Searle @cornishpixie80]

@SarahTh46808270 @HM_Passport That’s terrible, I hope you get some help. I had to travel to Spain to see my father who is elderly and unwell - have had to leave my daughter behind. @HM_Passport are you going to reply to emails or DM’s - this is getting beyond a joke. @AbiTierney @kevin_j_foster @BorisJohnson

[Kirsten Searle @cornishpixie80]

@HM_Passport Any chance you could get someone to reply to either the Twitter DM or emails I have sent? It truly is an emergency - not sure what your timelines for emergency are but it’s been 3 days so far and that isn’t quick enough for an emergency in my mind! Please get someone to respond!!

[Kirsten Searle @cornishpixie80]

@HM_Passport @HM_Passport great advice - of course it also requires you to have a passport. I have been trying to contact you for 3 weeks. Finally got a response after shaming you on Twitter 3 days ago. They promised to put through an emergency request due to circumstance…still nothing

[Kirsten Searle @cornishpixie80]

@HM_Passport @Feagil @HM_Passport I direct messaged you days ago - you haven’t even bothered to read the message and no one has replied so why bother telling people to do this?

[Kirsten Searle @cornishpixie80]

@HM_Passport @Prolapsarian @HM_Passport Oh wow so you do reply to some people regarding issues with your service currently?

[Kirsten Searle @cornishpixie80]

@HM_Passport unsurprisingly poor show from you - still nothing. Also, to note when I said no movement in 3 weeks I meant from you receiving the old passport. Please sort this ASAP. Is anyone actually working? @AbiTierney @kevin_j_foster

[Kirsten Searle @cornishpixie80]

@HM_Passport 1/2 Tried calling 40+ times, tried emailing, left my number twice for a callback, used the online enquiry form…no response from you. No movement on my daughters application for 3 weeks. #terribleservice #whatareHMPOdoing

[Kirsten Searle @cornishpixie80]

@AbiTierney @kevin_j_foster please help

[Jamie Oliver @jamieoliver]

Change is needed. The government need to start listening. Show support. Sign up http://t.co/6xjbaJFj15 #SugarRush

[Jonny Εξηνταρις @jonny_ex9]

OCH AYE THE NOOOOO!

ALLEZ LES BLEUS!!

[Kirsten Searle @cornishpixie80]

Please help by signing... https://t.co/q5PN1X39Vf via @Change

[Kirsten Searle @cornishpixie80]

@GaryBarlow - I have joined twitter just to tweet you. It would mean the world to @mikkilou if you could sing at her wedding please!!