@santanderukhelp can't switch my daughters mini 123 avmccount to student account , stuck in a loop, click upgrade account takes us to a page outside our home page, click switch account asks again for login details, login, click upgrade account takes us outside homepage etc etc
@greateranglia how do I get full day refund on season ticket for today i had to abandon journeys and work from home. No option on delay repay to claim outward and return journey
@santanderukhelp@santanderuk Wow your customer service levels know no bounds... 22 hours to respond then you advise us to phone you but don't bother providing a phone number...
@santanderukhelp Trying to switch a mini 123 account to student accou t but your site is stuck in a loop and unable to do this. Your online chat is down so can't get response
@greateranglia 17.40.LST to Clacton. 1 toilet per train section is not enough if you aren't going to sort out toilets between journeys. toilet not showing as faulty either, overflowing to point of slopping over the floor. Why havent train checking team sorted this out. 459587
@greater_H1 Hinthe details are in my tweet, water was coming through the grille in the picture, there was heavy rain at the time, so wither the rood is leaking or possibly you have a problem with the condensation from air conditioning?
Leaks (rain or condensation from AC) in carriage 453532 on the 07.44 col to lst train, this morning. You can see it dripping in this photo if you look hard enough @greateranglia