@amazon customer service has gone really downhill recently, nearly burnt our house down from a product they have sold and im passed round the houses, it's like they want to make it hard to make a complaint, guess trading standards will have to deal with it @JeffBezos
@AmazonHelp So same person replies to my email, then someone else picks it up just to refer me somewhere else while the dangerous product is on sale @CheshireFire you any advice on exploding powerbanks Amazon are selling? Or a contact within trading standards I can contact?
@AmazonHelp Thank you, was in my junk folder, says the item has been removed from sale but is still showing? Initially thought someone was taking it seriously
@Screwfix You reply here faster than your call centre answer the phones Bella. I look like a right mug in front of my customer now. Would have been quicker to walk to the store
@Screwfix nice one been waiting 2 hours for a 60 minute sprint delivery and it's still not here! 23 mins on the phone to your CS team over an hour ago to be told it would be sent as a priority hate to know what none priority is!