Couthful Etiquette

be the best neighbor possible by demonstrating sophistication & good manners in all public spaces #putdownthephone

[Couthful Etiquette @couthetiquette]

“public etiquette is a virtue among the socially conscientious”

[Couthful Etiquette @couthetiquette]

@Amtrak 🙏 please save us down here in #Florida from @GoBrightline “zero train etiquette”

[Couthful Etiquette @couthetiquette]

@GoBrightline why?… seriously so sad to see endless broken amenities especially considering our monthly pass’ cost is more than a monthly car payment.

[Couthful Etiquette @couthetiquette]

@GoBrightline @Compass Seriously?! Between there being no “quite coach” option, spotty internet and phone signals under every overpass, lack of train etiquette education for commuters new to train travel & again zero guidance to use the vestibules for audible phone calls… you have got to be joking 🤡

[Couthful Etiquette @couthetiquette]

@beagle10101 @GoBrightline WPB was the station and it sounds like all others are experiencing the same delays ~over two hours behind

[Couthful Etiquette @couthetiquette]

@tricianw @GoBrightline

[Couthful Etiquette @couthetiquette]

@AlstomUSA @Amtrak Amazing! Yes please save America from the @GoBrightline and the spread of poor train etiquette education to new train travelers 🖤

[Couthful Etiquette @couthetiquette]

more unfinished furnishings from @GoBrightline at the nearly 6 years WPB location that started its foothold in FL

[Couthful Etiquette @couthetiquette]

.@Apple, stop breaking my texting experience. #GetTheMessage
https://t.co/yt4Ag9vNhI

[Couthful Etiquette @couthetiquette]

@gobrightline #Brightline staff members are allowing dirty street scooters to be placed on seats on BrightGreen - it's no wonder everything is so dirty on the train

[Couthful Etiquette @couthetiquette]

@GoBrightline Thank you for informing your Teammates about the lack of cleanliness though honestly the follow through from BL leadership team seems minimal.

As well as would this not be less on the train attendants and more on @GoBrightline maintenance as a whole? Please aid Staff & Guests.

[Couthful Etiquette @couthetiquette]

It’s 7:30 in the morning… @GoBrightline
Why make guests with manners suffer every morning?

Why make #public #etiquette a virtue only among the socially conscientious? #putthephonedown #brightline

[Couthful Etiquette @couthetiquette]

@GoBrightline Again please educate on train etiquette… seriously when will this cellphone talking madness end?

Please give travelers a quite coach where your staff keeps the noise out.

[Couthful Etiquette @couthetiquette]

@GoBrightline, will you all be building a new bridge as a solution to accommodate the interests of all parties involved?

*96-year-old single-leaf bascule drawbridge that crosses the St. Lucie River section of the Okeechobee Waterway near Stuart, Florida

https://t.co/aNahWaIs8h

[Brightline @GoBrightline]

@corpkid1 To provide more reliable service at PortMiami, Port Everglades & Port of Palm Beach, guests can now book private Uber rides directly to all ports. Learn more here: https://t.co/GRsf2Q63mt

[Couthful Etiquette @couthetiquette]

@GoBrightline Thank you for informing your Teammates about the lack of cleanliness though honestly the follow through from BL leadership team seems minimal.

As well as would this not be less on the train attendants and more on @GoBrightline maintenance as a whole? Please aid Staff & Guests.

[Couthful Etiquette @couthetiquette]

@GoBrightline hope there is a solution 😃

In booking my daily Brightline train ticket I’m having trouble finding the “clean seat” option under “additional services for your trip,” any idea where this extra service is located?

(5:17 PM | coach 4 | MIA to WPB)

[Couthful Etiquette @couthetiquette]

@GoBrightline Thank you though no thank you. I’ve done the private message on social media in the past, as well as stated my issues in person to a manager, truly, as a parent and human being; I am exhausted with your company’s policy of redirecting people to an email #bad #CustomerExperience

[Couthful Etiquette @couthetiquette]

@GoBrightline double booked coaches & shifted seats without communicating? Now #BrightGreen has coaches; 1,2,3, & 5

Yet I bought a coach 4 seat last night & the system had no coach 5… your staff said treat coach 5 as coach 4 & now others at FLL have tickets for coach 5 seats?!?

[Couthful Etiquette @couthetiquette]

@GoBrightline @FTC @GoBrightline once again your system sold tickets to a coach 5 for the 7:04 am WPB to MIA train with only 4 coaches in tow… #bad #CustomerExperience @FTC

[Couthful Etiquette @couthetiquette]

@GoBrightline I’m now sitting in the vestibule with no seat on a paid monthly pass? #bad #CustomerExperience