Cover-More

We give you all the care in the world, so you won't have a care in the world 🌏

[Cover-More @CoverMore]

Thanks for visiting our page! If you're a #CoverMore customer and need emergency assistance, please call [phone]. You can also reach our customer service team on 1300 72 88 22, or our claims team on 1300 36 26 44. For more info, visit our website: https://t.co/d0IqjoZZXm

[Cover-More @CoverMore]

@BhardwajDuna Hi Duna,

10-working days is our standard timeline for response/update regarding your claim. If all required documents and claim forms are received, this can increase the speed to assess and finalise your claim when sent to 
[email protected]

The Cover-More Team

[Cover-More @CoverMore]

Thanks for visiting our page! If you're a #CoverMore customer and need emergency assistance, please call [phone]. You can also reach our customer service team on 1300 72 88 22, or our claims team on 1300 36 26 44. For more info, visit our website: https://t.co/d0IqjoZZXm

[Cover-More @CoverMore]

@maxinekneub Hello Maxine @maxinekneub,
Thanks for reaching out.
To assist can you please provide your Policy number.
Kind regards.

https://t.co/Am7cSMlvQX

[Cover-More @CoverMore]

@donbisset Hi there @donbisset, we are happy to hear that everything ended up all sorted in this situation.

Keep safe on your future travels,
Jackson

[Cover-More @CoverMore]

@AlexanderDowner Hello Alexander,

Thanks for your message, we're sorry to hear you've had this experience.

We've reached out to you via private message for more information so we can investigate this further.

All the best,
Jackson
https://t.co/Am7cSMlvQX

[Cover-More @CoverMore]

@kdrc67 @CostcoTravel Hi Kim@kdrc67,
Thanks for reaching out.
Can you please provide your claim # so we can further assist.
Kind regards,
Carol

https://t.co/Am7cSMlvQX

[Cover-More @CoverMore]

@TheScarecrow23 Hi @TheScarecrow23,
We are sorry to hear of your recent experience with us.
Can you please provide your Policy number or DM further information and one of our representatives will be in contact.
Kind regards,
Carol

https://t.co/Am7cSMlvQX

[Cover-More @CoverMore]

@BlakeBuchy Hi Blake @ BlakeBuchy

l can see the Claim is under review, once reviewed one of our representatives will be in contact.
Kind regards,
Carol

[Cover-More @CoverMore]

@RickHM Hi @RickHM
We have sent a DM requesting further details to assist you.
Kind regards,
Cover-More

[Cover-More @CoverMore]

@therealsrikanth @Costco Hi @therealsrikanth
Thank you for reaching out.
To assist can you please provide your policy #
Once received one of our representatives will be in contact.
Kind regards,
CS

https://t.co/Am7cSMlvQX

[Cover-More @CoverMore]

@AllanSpence20 @Mastercard @CommBank @dfat @Zurich @CBAtravel Hi @AllanSpence20,
Regarding a denied claim, Customers may request a review.
If you have not yet requested this, please provide further details via DM.
Kind regards,
CS

https://t.co/Am7cSMlvQX

[Cover-More @CoverMore]

@MichaelACT123 Or you can download the claim form here:
https://t.co/cXxJoO0zDn

If you are in need of Emergency Assistance, please contact our 24 Hour Emergency assist team on [phone]

Kind Regards
CS

[Cover-More @CoverMore]

@MichaelACT123 Alternativley, you can can email [email protected] with your your query and and one of our dedicated Customer Service team will be able to assist.

You can also lodge a claim through our online portal:
https://t.co/nAJ7rhXjQE

[Cover-More @CoverMore]

@MichaelACT123 Hi Michael,

Our Customer Service team are available between the following hours for General enquiries:
Monday to Friday 08:00am-19:00pm,
Saturday 9:00-16:00pm,
Sundays: 10:00am - 15:00pm

If you are calling from overseas, please call [phone]

[Cover-More @CoverMore]

Due to the Global IT Outage experienced on Friday 19 July, we are experiencing a significant increase in calls at this time. We thank you for your patience. For more visit https://t.co/QQsfFW0BPl.

[Cover-More @CoverMore]

@dorkymum Hi Ruth @dorkymum,
I am sorry but we did not receive the requested information to search for the email.
Please provide the Policy # and the email inbox the request was sent to please.
Kind regards,
CS
https://t.co/Am7cSMlvQX

[Cover-More @CoverMore]

@dorkymum Hi Ruth @dorkymum
Can you please provide the policy # and the email address the request was sent to please.
Once received l can then further assist.
Kind regards,
CS

[Cover-More @CoverMore]

@BhardwajDuna Hi @BhardwajDuna,
When a claim is lodged it is up to 10 business days and the Claims Team will respond/update.
Are you requiring assistance from our 24 Hour Emergency Team ?
Kind regards,
CS

https://t.co/Am7cSMlvQX

[Cover-More @CoverMore]

@GavWill Hi,
Can you please provide the policy # so we can request one of the 24 Hour emergency Team to contact.
Kind regards,
CS
https://t.co/Am7cSMlvQX

[Cover-More @CoverMore]

@DarrinJDean Hi Darren,
We are sorry to hear of your recent experience with us.
If you would like this reviewed, you can lodge a complaint online at https://t.co/j09HhClOTK to-lodging-a-complaint
Kind regards,CS
https://t.co/Am7cSMlvQX

[Cover-More @CoverMore]

@suechook Hi Sue,
We are sorry to hear of your recent experience with us.Can you please provide your Claim # and one of our representatives will be in contact with you.Kind regards CS