Cox Customer Care

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[Cox Customer Care @CoxHelp]

@TheLateMrsHunt I'm happy to hear services are working. Our teams will remain available 24/7 to assist if needed.
-Julian

[Cox Customer Care @CoxHelp]

@VerdeDefender I'm sorry to hear the estimate timeframe was pushed back. I understand this is very upsetting. We'd be happy to discuss and investigate further. Please DM us if you'd like to continue. Thank you!
-Julian

[Cox Customer Care @CoxHelp]

@TheLateMrsHunt Apologies for the late response. Are call center can be reached at 1(800) 234-3993. Our team on this platform would be happy to assist as well. If you'd like to continue with our team please DM us your full name, and complete address.
-Julian

[Cox Customer Care @CoxHelp]

@__Abu_Khaled I apologize you’ve experienced ongoing network issues. Cox values your business, and don't want to see you go. We'd be happy to investigate. Please DM us your full name, complete address, and we can continue.
-Julian

[Cox Customer Care @CoxHelp]

@SHaughton85354 Hello, promos usually fall off after 12 or 24 months. I understand it can be worrying when they do, and I would be happy to assist in this matter. Please DM us your “full” name, “complete” address, and Cox pin. Thank you!
-Julian

[Cox Customer Care @CoxHelp]

@xFurnish That is not the experience that we want for our customers. What's going on? I want to help. -Tiff

[Cox Customer Care @CoxHelp]

@WhyNotDP3 Hi, I can see that you've got a new appointment scheduled. If there's anything else that we can do to help, please reach out via DM. Thanks!
-Steff https://t.co/ovAKPb0TYC

[Cox Customer Care @CoxHelp]

@VerdeDefender I can assure you, we’re always striving to do better. We value your business and do not want to see you go. Our teams will remain available if needed. Thank you for your time.
-Julian

[Cox Customer Care @CoxHelp]

@StaceyFabian101 I'm sorry to hear of the billing matter after your account was closed. I understand how that can be upsetting. You can delete your card information on https://t.co/EZ0KeJDO3Z or the Cox app. We'd be happy to discuss further, Please DM us.
-Julian

[Cox Customer Care @CoxHelp]

@MrsToriVibes Hi, sorry to hear that you're having so much trouble with our Internet services. I'd love to help! Please send a DM and include your full name and address. Thanks!
-Steff

[Cox Customer Care @CoxHelp]

@JJThorsen Hi. I am sorry you are being impacted by an outage. I will be happy to check for any updates. Please send a DM with your complete name and address. Thanks.
-Doris

[Cox Customer Care @CoxHelp]

@JETLABX I'm happy to review your account and rate. Please send a DM with your full name and address. Thanks.
-Nichole

[Cox Customer Care @CoxHelp]

@JETLABX Hi! I'd be glad to help with any account or service concerns you have. Please DM for support. Thank you.
-Nichole

[Cox Customer Care @CoxHelp]

@G16283 Hi I'm sorry to hear that you had a poor experience setting up services. I'd like to look into this further. When you have a moment, can you please DM your name and the address where you set up services so that we can get started? Thank you
-Raquel https://t.co/ovAKPb0TYC

[Cox Customer Care @CoxHelp]

@ChelseaTakeyah Hello. I'm very sorry to hear your internet has been down. I'd like to help. When you have a moment, can you please DM your name and the address where you're trying to connect so that we can investigate this further? Thank you
-Raquel https://t.co/ovAKPb0TYC

[Cox Customer Care @CoxHelp]

@UnsocialTruth Hello, we value our customers and if you have any questions or concerns, please feel free to let us know. If you would like to discuss it further, please DM us your full name, and complete address. Thank you!
-Julian

[Cox Customer Care @CoxHelp]

@Kate227890 Hi, there. I can certainly understand your concern. For assistance, please send a DM with your complete name and address. Thanks.
-Doris https://t.co/ovAKPb0TYC

[Cox Customer Care @CoxHelp]

@philquinn1 Hello. I'm very sorry to hear that you are having issues with your service. I know how frustrating that can be. I'd like to help. Can you please provide in a DM your full name and complete street address?

Thank you,
-Juan

[Cox Customer Care @CoxHelp]

@FudgeXL1 Hi, there. I understand the frustration with changing speeds. While it is true that we do not deprioritize or throttle your connection. I can help. Please DM your address and full name here. I would be glad to look at it for you. -Chris