@VerdeDefender I'm sorry to hear the estimate timeframe was pushed back. I understand this is very upsetting. We'd be happy to discuss and investigate further. Please DM us if you'd like to continue. Thank you!
-Julian
@TheLateMrsHunt Apologies for the late response. Are call center can be reached at 1(800) 234-3993. Our team on this platform would be happy to assist as well. If you'd like to continue with our team please DM us your full name, and complete address.
-Julian
@__Abu_Khaled I apologize you’ve experienced ongoing network issues. Cox values your business, and don't want to see you go. We'd be happy to investigate. Please DM us your full name, complete address, and we can continue.
-Julian
@SHaughton85354 Hello, promos usually fall off after 12 or 24 months. I understand it can be worrying when they do, and I would be happy to assist in this matter. Please DM us your “full” name, “complete” address, and Cox pin. Thank you!
-Julian
@WhyNotDP3 Hi, I can see that you've got a new appointment scheduled. If there's anything else that we can do to help, please reach out via DM. Thanks!
-Steff https://t.co/ovAKPb0TYC
@VerdeDefender I can assure you, we’re always striving to do better. We value your business and do not want to see you go. Our teams will remain available if needed. Thank you for your time.
-Julian
@StaceyFabian101 I'm sorry to hear of the billing matter after your account was closed. I understand how that can be upsetting. You can delete your card information on https://t.co/EZ0KeJDO3Z or the Cox app. We'd be happy to discuss further, Please DM us.
-Julian
@MrsToriVibes Hi, sorry to hear that you're having so much trouble with our Internet services. I'd love to help! Please send a DM and include your full name and address. Thanks!
-Steff
@JJThorsen Hi. I am sorry you are being impacted by an outage. I will be happy to check for any updates. Please send a DM with your complete name and address. Thanks.
-Doris
@G16283 Hi I'm sorry to hear that you had a poor experience setting up services. I'd like to look into this further. When you have a moment, can you please DM your name and the address where you set up services so that we can get started? Thank you
-Raquel https://t.co/ovAKPb0TYC
@ChelseaTakeyah Hello. I'm very sorry to hear your internet has been down. I'd like to help. When you have a moment, can you please DM your name and the address where you're trying to connect so that we can investigate this further? Thank you
-Raquel https://t.co/ovAKPb0TYC
@UnsocialTruth Hello, we value our customers and if you have any questions or concerns, please feel free to let us know. If you would like to discuss it further, please DM us your full name, and complete address. Thank you!
-Julian
@Kate227890 Hi, there. I can certainly understand your concern. For assistance, please send a DM with your complete name and address. Thanks.
-Doris https://t.co/ovAKPb0TYC
@philquinn1 Hello. I'm very sorry to hear that you are having issues with your service. I know how frustrating that can be. I'd like to help. Can you please provide in a DM your full name and complete street address?
Thank you,
-Juan
@FudgeXL1 Hi, there. I understand the frustration with changing speeds. While it is true that we do not deprioritize or throttle your connection. I can help. Please DM your address and full name here. I would be glad to look at it for you. -Chris