Jennie

(insert bio here)

[Jennie @coyner920]

@metrolosangeles more people might ride the D line if elevators and escalators weren’t constantly down. Access matters.

[Jennie @coyner920]

@TMobileHelp Will do

[Jennie @coyner920]

@TMobileHelp haven’t had reliable service in MONTHS. Finally got an agent who admitted it’s my area, but wouldn’t let me cancel my service. I want my money back, and I want my service canceled.

[Jennie @coyner920]

@SouthwestAir so disappointed in your assigned seats. Wheelchair users loved being able to roll onto the plan and transfer to the first two rows, and now that’s gone.

[Jennie @coyner920]

@LA28 @NBCOlympics @Olympics @axs @eventim_usa Been sent back into the queue three times so far…

[Jennie @coyner920]

@PointAHotels was wrongly charged for a canceled stay. Have been trying to get in touch and no response. How can I get a refund so I don’t have to claim credit card fraud?

[Jennie @coyner920]

@united can’t check in via app or desktop. Agent I spoke with online says it’s a new FAA requirement that we have to check in at the airport. Looked it up everyone, see nothing of the sort. Highly concerned about this given long lines and everything else.

[Jennie @coyner920]

@DermotKennedy Trying to sort this out with Ticketmaster, but it’s showing all accessible tickets are sold out for both days. My partner uses a wheelchair and we need accessible tickets. Frustrating that we can’t get them. 😢

[Jennie @coyner920]

@HiltonHotels sleeping in the smallest “queen” bed I’ve ever seen. The first spark hotel I’ve stayed at that is rundown as hell. Disappointed.

[Jennie @coyner920]

@weareangelcity going to one of your games as a disabled person shouldn’t be so damn hard. I can’t just order tickets online like everyone else, I have to contact your ticketing office. Been over two weeks and all they can say is “we’re working on it.” Do better.

[President Biden Archived @POTUS46Archive]

Following the ceasefire, hostages are starting to be released.

Three Israeli women held for 470 days.
Four more women in seven days.

And three hostages every seven days thereafter including at least two Americans in this first phase.

We pray for their long recovery ahead.

[Jennie @coyner920]

@NS_online An apology isn’t needed. Change is needed. Your website should allow easy booking for ramp access. Your staff should know how to interact with disabled people. It shouldn’t be embarrassing and frustrating to travel.

[Jennie @coyner920]

@NS_online trying to book accessible travel on your trains is nearly impossible. I spent two hours in the station asking for help and making calls. No one knows how to book assistance, the chat doesn’t help… traveling with a disability shouldn’t be so hard.

[Jennie @coyner920]

@NS_online To add insult to injury, our train manager claimed she didn’t know there was an assistance request and stated she didn’t know if we would have a ramp. Another passenger missed his train this morning because a ramp never came. This is the worst service we’ve experienced in Europe.

[Jennie @coyner920]

@NS_online I finally got the right number after using the chat, then the help desk, then a booking agent who was kind enough to look up the information for us and let us use her phone. The point is: disabled people should ve able to travel without all the extra effort. It’s exhausting

[Jennie @coyner920]

@CaliforniaDSS been calling about EBT benefits for a week. Every time a recording says there is a high call volume and they disconnect me. Didn’t get my benefits for December because of this. What can I do?

[Jennie @coyner920]

Come on, @Starbucks. Treated myself to a $6(!!!) latte and the cup isn’t close to filled. Really annoyed.

[Jennie @coyner920]

@LATAM_BRA I specifically purchased a ticket where I could select my seat. I confirmed this with @Delta and they told me to reserve a seat directly through @LATAM_BRA. I’ve never had such trouble with travel.

[Jennie @coyner920]

@Delta purchased a flight on LATAM through delta. My fare says it includes seat selection. Now it’s trying to charge me extra to select a seat. @Delta rep told me to contact @LATAM_BRA. LATAM says to contact delta. I just want to pick my seat!

[Jennie @coyner920]

@LATAM_BRA I purchased tickets for a flight in December that includes the option to select seats, but every time I try to choose a seat it shows a fee. How can I get this fixed?