I find it disconnects from the POS app every day or two and the only way I get it to reconnect is to restart both the iPad and the POS Go. The POS Go says connected in the settings while docked, but the Shopify POS app says disconnected and doesn’t show the POS Go as an option on the payments screen. Do you experience this?
Their support hasn’t been able to diagnose and fix it yet.
I don’t think there is a good way to solve this. Even 3D scans are not helpful because everyone’s perfect fit is subjective. Have you seen any shoe companies with creative solutions to improve the online shopping/fit experience? All we have done is make the return/exchange experience as simple as possible with @LoopReturns.