Cpot

[Cpot @cpot28]

@GettTaxi your £15 “technology fee” is despicable. Seriously??not made clear at all. Daylight robbery

[Cpot @cpot28]

@ROLEX you’ve had my watch for over 3 weeks. Service beyond terrible. Bought the watch expecting the best product and best service and I’m shocked. I get better service from Tescos and Argos.

[Cpot @cpot28]

@DunelmUK my click and collect order expires today. Please can you keep it one more day until tomorrow?

[Cpot @cpot28]

@wandbc who do I talk to about the traffic scheme in TootingBec - the fact all traffic now funnelled up beechcroft road since the planters were lifted but the neighbouring streets still one-way (leaving beechcroft as their only option).It is miserable.

[Cpot @cpot28]

@WBC_Help where do I go please for complaints about Tooting Bec traffic scheme (where you’ve essentially funnelled all traffic up our road by making others one way and not ours). Impossible to find anyone to speak to on the phone or through the website.

[Cpot @cpot28]

@OrlebarBrown waiting over 24 hrs for a response to my email and WhatsApp to change the shipping address of my product. Phone lines closed despite website saying they are open. For a high -nd brand the functionality and service should be better than this. Please contact me back

[Cpot @cpot28]

@wightlinkferry have been on the phone for an hour trying to amend my booking due which you moved due to the faulty boat. Won’t let me amend it online. What are we supposed to do?

[Cpot @cpot28]

@Hermesparcels delivered my @houseoffraser parcel “to a neighbour”. Didn’t get a name or door number. All neighbours say they don’t have it. Seriously?? How is that possible

[Cpot @cpot28]

@Hermesparcels @houseoffraser order set of expensive plates. Turned up 2 days late in a disheveled box out completely smashed. Could hear them rattling around as the box was handed over to me. What on earth?? Seriously??

[Cpot @cpot28]

It is getting ludicrous. Taking 15 minutes to even leave our house. How is this happening???

[Cpot @cpot28]

@wandbc you need to reset the traffic lights at the bottom of beechcroft road. You’ve taken away the planters - back to 600 cars and HGV lorries hurtling down BUT you’ve left the lights on LTN setting so only green long enough to let two vehicles out.

[Cpot @cpot28]

@wandbc you need to reset the traffic lights at the bottom of beechcroft road. You’ve taken away the planters - back to 600 cars and HGV lorries hurtling down BUT you’ve left the lights on LTN setting so only green long enough to let two vehicles out.

[Cpot @cpot28]

@Hermesparcels got an email saying my parcel was delivered and signed for last night at 9.22pm. NOT TRUE. nobody came to the door. Can’t get hold of anyone. What am i to do?

[Cpot @cpot28]

@hmunitedkingdom @hm_custserv Bought pramsuit online.Had 10% voucher and paid 4 nextday delivery. Pramsuit faulty so returned to store.Was told they cant exchange it as I bought it online.I have to reorder, but then I lose the voucher and delivery fee (c. £10) - doesnt seem fair.

[Cpot @cpot28]

@RoyalMail Had a customs charge, paid it online, item never delivered. Can’t get through to anyone on the phone, have held for 15 mins each time I have called. What should I do?

[Cpot @cpot28]

@ASOS_HeretoHelp Thank you

[Cpot @cpot28]

@ASOS_HeretoHelp I ordered a swimsuit, ASOS sent wrong item. Customer service say 10 days to sort it. I have premier and need by Thursday.I ordered with a discount code so if I reorder i have to pay £15 more now to fix ASOS mistake. Doesn’t seem fair :-(

[Cpot @cpot28]

@British_Airways I dont understand what further information you need? Look up the chain of tweets - what more do you need to know?

[Cpot @cpot28]

@British_Airways it’s now been over a month that I haven’t been able to change my password to log into my account. Have reported it and apparently it’s a glitch in your system. How is it taking this long to fix. Now I just can’t book flights and will have to use another airline.

[Cpot @cpot28]

@British_Airways Hi. Can I get an update on this. I really don’t understand why it’s taking so long to fix!!

[Cpot @cpot28]

@British_Airways Hi Kev. Thanks. So is someone actually looking into this? I’m confused as to why it’s taking so long to fix. Surely a fundamental problem with the website needs addressing as a matter of priority....

[Cpot @cpot28]

@British_Airways Any news on this please? Looking at tweets I’m not the only person affected by this. Unsure why you’re not engaging in fixing a bug on your website?