thfc89

[thfc89 @cr389]

@zavvi_cs Hi, had a couple of items dispatched last week (1 on 13th and 1 on 14th). Neither has been delivered as yet. Have had items dispatched Monday by another company using Royal Mail which have already been delivered. Who do you use for standard delivery?

[thfc89 @cr389]

@VirginHolidays Thanks for asking - I’ve had a whatsapp back to say that a refund has been requested to be processed back to my card.

[thfc89 @cr389]

@VirginHolidays was due to fly to New York on Monday, can’t get through on the phone, no response to whatsapp service. Have filled in refund form as per email but still not heard back. Please can you help?

[thfc89 @cr389]

@deandhoward @VirginHolidays @MartinSLewis Sorry just realised I’ve hijacked your thread! My departure was meant to be Monday just gone and I’ve had nothing at all since filling in the refund form (other than someone answering the phone then putting it straight down after 2 hours on hold!)

[thfc89 @cr389]

@VirginHolidays @deandhoward @MartinSLewis As I’ve said I completed a form saying I wanted a refund. Not to re book. The email said I was entitled to a refund, I selected that option filled in my details and got a notification saying someone would call me back. No one has called, I can’t get through to you on the phone.

[thfc89 @cr389]

@VirginHolidays @deandhoward @MartinSLewis Thanks for reply. I requested a call back on 7th, 16th and 25th April. Have been cut off each time I’ve called & no response to WhatsApp’s. I’ve filled in a form asking for a refund and was advised I’d be contacted. Was due to fly out 27th April. Just need to know what’s going on

[thfc89 @cr389]

@VirginHolidays @MartinSLewis @deandhoward Yes I’ve tried the number on manage my booking various times but it just keeps hanging up on me saying it is too busy

[thfc89 @cr389]

@rebecca_crook @jlandpartners @SkyNews @BBCNews The FAQ’s Fkr the policy have been updated and in general it looks like good news https://t.co/95MWozrnaI

[thfc89 @cr389]

@Hannaholiviab @jlandpcustserv The website has been updated and in general it looks like good news https://t.co/95MWozrnaI

[thfc89 @cr389]

@rebecca_crook @jlandpartners @SkyNews @BBCNews Hopefully they make the right decision. Due to get married April 25th and chose @jlandpartners wedding insurance over @Debenhams. Currently looks like a mistake as @Debenhams website suggests they are covering it....

[thfc89 @cr389]

@metline 07:13 Aldgate semi-fast from Northwood Hills is an all stations to Harrow on the Hill for the second day running. Board still said Aldgate Semi-fast but train says otherwise. No information as to why??

[thfc89 @cr389]

@BeerBurgerStore Went to Willesden yesterday and they had run out, Will this be available at Kings X today?

[thfc89 @cr389]

@BeerBurgerStore is the Xmas special from last year coming on today? 😋

[thfc89 @cr389]

@BeerBurgerStore Been waiting 11 months for this 😍🤤

[thfc89 @cr389]

@TicketmasterCS awaiting a ticket transfer, have tried all options, cancelling, desktop etc but nothing comes through. I get an email when cancelled but nothing when the transfer is attempted. It shows as pending the other end. Please help

[thfc89 @cr389]

@metline Great, delayed getting home by an hour yesterday evening as well. New signalling system is money well spent....

[thfc89 @cr389]

@sainsburys Hi, my partner got home at 17:55 for our 18:00 - 19:00 food delivery and had a note from the driver to say he had already attempted to deliver? Slip had been put as 6pm?

[thfc89 @cr389]

@njcdwyer Great - thanks for the reply appreciate it! Ps the brewery in the stadium is incredible - great work!

[thfc89 @cr389]

@njcdwyer any idea if these will be going on sale?!