@Qantas still awaiting receipt of my replacement luggage. Was told in Nov that it was on its way. Cannot even speak with a real person in baggage claims. Very disappointed
@Qantas I still have not heard anything about my replacement baggage that I was told would be ordered and shipped in late November. Numerous emails and phone calls and no response. Any chance of an update
@Qantas we have all seen how your baggage handlers handle baggage. I have suffered from it first hand. First you said the damage was wear and tear. Then you said you would send a replacement within a week. That was date 26 November…