Anyone have any positive results with @CloudflareHelp@Cloudflare support? I’ve been attempting to deal with an issue for weeks now and the response is non-existent.
@Ubiquiti Any plans on UDM Pro hardware upgrades. They are undersized for the use in some environments. We see other controllers or management units being introduced with greater specs but the UDM Pro is stuck in
@Ubiquiti Thank you for the prompt response on this. The details of the email server are not entirely correct but the attentive response and engagement on this is representative of the commitment to resolution and a reliable product line.
@Ubiquiti Is there anyway that we can speak to a support rep? We have had a ticket open for months now and between waiting for responses, ticket being closed, and standard tech response (ie upgrade to the latest version) we are no where. Is the is the norm for support?
@CentralSqTech Our billing department has been down for 2 days and there is no eta as to when TriTech Sweet billing will be back online. No response from support nor management. What is going on?
@1800BROADVIEW We have been trying to port out numbers for over 4 months. No response for weeks and then a rejection with no real reason. And now can't speak to the porting team. Two fcc complaints filed. What next?