Chris Castle

@render dev advocate 🥑, ex-@heroku, biker, skier, computerer. lover of learning & cold weather. admirer of mountains, water, & trails.

[Chris Castle @crc]

"The really important kind of freedom involves attention and awareness and discipline and being able truly to care about other people and to sacrifice for them over and over in myriad petty, unsexy ways every day." https://t.co/17SSsMmcP1

[Chris Castle @crc]

@jdxcode Ok, I switched! asdf 0.16.x is a complete mess.

[Chris Castle @crc]

@ANGELINK999 @BinanceHelpDesk @JoshuaWild64082 Same for me. I've received over 60 of the same emails today from Binance US.

[Chris Castle @crc]

@realCoinAPI Seems to be back to working now. The exact same query returns data now. Thanks for fixing it. But not for the lack of communication publicly or to me regarding the issue. 😬

[Chris Castle @crc]

@realCoinAPI Tried to open a support ticket but get an error. Is your business closing up?

[Chris Castle @crc]

@ChaseSupport @rob_belcher Why'd you reply privately? Presumably he wanted to communicate in public because he tweeted to you publicly.

You would gain more trust in the eyes of us seeing these tweet threads if you shared how you're helping this person. Relate to a human as a human. Not a robot.

[Chris Castle @crc]

@thecrocodile can you help me purchase tickets to @kiasmos_ ? @ticketweb has been entirely unhelpful (see thread above) after two weeks of going back and forth with their support team.

[Chris Castle @crc]

@kiasmos_ Whoever you're using for tickets for your Nov Seattle show seems to be very inept (https://t.co/YGxRWZ5r89). I've tried to purchase tickets using multiple credit cards, multiple browsers, multiple devices, and multiple internet connections. Same error every time.

[Chris Castle @crc]

@thecrocodile Next response from @TicketWeb support from a Miguel Z: "try everything again you already told me you tried"

TicketWeb maybe tell you support agents to *read* customer emails and respond with helpful information that they haven't already tried?

[Chris Castle @crc]

@Mehphistoh @Jauwnio I don’t think you can export HDR videos with the free version.

[Chris Castle @crc]

@rob_belcher @Cmillet77 @mattparlmer @Benshooter Except the saggy headliner? <ducks>

[Chris Castle @crc]

@iexcloud @IEX I want to give you money to use your API, but I've received no response after a week and multiple follow-ups about a data quality question. Can someone help me?

[Chris Castle @crc]

@tasoili @loganb @CenturyLinkHelp @CenturyLink Yes :(

[Chris Castle @crc]

@CoinTracker is your support system working properly? I'm a paying customer and messaged you 7 days ago. Followed up a few times. Haven't received a single reply except "We're currently experiencing a high volume of support inquiries..."

[Chris Castle @crc]

Warning for all: Never rent from @hertz! They can’t even explain their own receipt line items to me!

(Never mind that their website says the receipt will be sent instantly upon vehicle return and it took them 6 days)

[Chris Castle @crc]

@Hertz Returned car on Tue. Was told to leave key in car and go. I’ve received no conf in email or a receipt. Website says under Express Return “We will…instantly email you your receipt.” And your iOS app shows this since Tue. #Hertzreceipt This is not confidence inspiring.

[Chris Castle @crc]

Oh also I’ve been charged an additional $200 by you with no indication of what that’s for. I was giving Hertz another chance after a bad experience a few years ago, and this is not making me comfortable using you in the future. Also I’m Pres Circle for whatever that’s worth.