BeetleCreative

[BeetleCreative @creative_beetle]

@SolarFrame catastrophic leak (again) at the weekend with water damage everywhere as well as under the floor and still no call back!

[BeetleCreative @creative_beetle]

@HSBC_UK @OmbsForSmallBus @BritishBBank Suspended because you have failed to update via the correct reporting systems between covid-19 loan scheme lenders & BBB! BBL settled Oct last year don't even have an account with you anymore! Help me resolve this!

[BeetleCreative @creative_beetle]

@HSBC_UK @OmbsForSmallBus Email sent as requested - apparently the email address doesn't exist or is incorrect! At an utter loss as to what to do & apparently the complaints process doesn't work either

[BeetleCreative @creative_beetle]

@HSBC_UK I've received an email this morning saying that they cannot respond via the online form and that i should do it via online banking - the point is i don't have an account because the loan is paid off and account is closed. I'm desperate and sick with worry.

[BeetleCreative @creative_beetle]

@HSBC_UK @OmbsForSmallBus @BritishBBank Suspended because you have failed to update via the correct reporting systems between covid-19 loan scheme lenders & BBB! BBL settled Oct last year don't even have an account with you anymore! Help me resolve this!

[BeetleCreative @creative_beetle]

@HSBC_UK @OmbsForSmallBus Email sent as requested - apparently the email address doesn't exist or is incorrect! At an utter loss as to what to do & apparently the complaints process doesn't work either

[BeetleCreative @creative_beetle]

@HSBC_UK I've received an email this morning saying that they cannot respond via the online form and that i should do it via online banking - the point is i don't have an account because the loan is paid off and account is closed. I'm desperate and sick with worry.

[BeetleCreative @creative_beetle]

@HSBC_UK @OmbsForSmallBus @CompaniesHouse @beisgovuk @BritishBBank As per advice from BEIS I am escalating my complaint and have sent it again to the same https://t.co/EwARtFELUF email. I have been doing this since 17 Dec & have received ZERO response!!! HELP

[BeetleCreative @creative_beetle]

@HSBC_UK @OmbsForSmallBus @beisgovuk @CompaniesHouse @MartinSLewis Reduced to tears. After 2 months of no response I get email to say you cannot help me via the online form/email. I have only followed directions from your staff. Sick with worry!!

[BeetleCreative @creative_beetle]

@OmbsForSmallBus @HSBC_UK @CompaniesHouse @beisgovuk @BritishBBank Thank you so much for your response... I have lodged a formal complaint so am hoping to hear from them in due course.

[BeetleCreative @creative_beetle]

@HSBC_UK @OmbsForSmallBus @CompaniesHouse @beisgovuk @BritishBBank I'm literally powerless to illicit any help from my Lender in respect of updating the digital reporting system between them & BBB. Loan settled in Oct and yet still the system says OS. HELP

[BeetleCreative @creative_beetle]

@HSBC_UK Hi Nisha I've had a look at the link and filled out an online form. You are the first person to make me aware of the online form so thank you, up to now I've just been told to send an email to https://t.co/EwARtFELUF.

[BeetleCreative @creative_beetle]

@HSBC_UK I've received this standard reply on a number of occasions and have already sent this information and still have not even had acknowledgement that my email has been received!

[BeetleCreative @creative_beetle]

@HSBC_UK @OmbsForSmallBus @CompaniesHouse @beisgovuk @BritishBBank I'm literally powerless to illicit any help from my Lender in respect of updating the digital reporting system between them & BBB. Loan settled in Oct and yet still the system says OS. HELP

[BeetleCreative @creative_beetle]

@MartinSLewis Proving impossible to strike off my company despite having settled my BBL in October of last year. Cannot illicit any level of help from @HSBC so @beisgovuk objection to strike off remains. Clueless as to what to do next.

[BeetleCreative @creative_beetle]

@HSBC_UK @OmbsForSmallBus @CompaniesHouse @beisgovuk @BritishBBank I'm literally powerless to illicit any help from my Lender in respect of updating the digital reporting system between them & BBB. Loan settled in Oct and yet still the system says OS. HELP

[BeetleCreative @creative_beetle]

@TDPrescott @HSBC_UK My sympathies @TDPrescott I'm in the same position - been trying to raise a response since the 17 December - blood pressure rising - honestly awful disregard for customer service