@SunwingVacay Yes, we are safely home. Swoop airlines took us to Edmonton and then we rented a car and drove through the night. Will your claims page be open on the website soon? We would like to submit our costs for reimbursement.
@SunwingVacay so we continue to sit in Mazatlan, completely unaware of what is going on. Are you sending flights here to bring us home? Please give us some communication. SWG198 … Your silence is the most difficult part. #cbc#ctv
@SunwingVacay swg198 please let us know if cancelled at least. People are standing around airport and we have no reps or commicstion anywhere. At least communicate.
@SunwingVacay Managed out to open link. However, it simply does not show anything for Mazatlan departures or our flight number. It has simply disappeared. All we want is commutation. The rumour is the resorts were told it is canceled. But all those here have no clue what is going on.
@SunwingVacay I have been through every boarding pass and every email I received from you. There is no contact information for a destination team. And your link does not work, says the server is down.