@Chris_Mench That's an interesting idea, and we'll pass your suggestion along to our Crest Team. Hearing what our consumer want is very helpful to us when making decisions about future product offerings.
@tinemb We’re sorry to hear that you felt like there was more air than toothpaste in your tube, Christine. We’d love to learn more, and see how we can help. Please send us a DM when you have a chance!
@Sketti_Monster We’re sorry to hear about your experience, especially with the pump being difficult to use. We understand how important ease of use is and would like to learn more. Please send us a DM so we can help.
@Tweetitnot We’re sorry to hear about this! We take your safety and satisfaction seriously, so please discontinue use of the toothpaste and kindly send us a DM. We'd like to gather some details and be able to help you.
@PawtasticToys We're so sorry to see this. Safety is our top priority, and we do many tests to ensure each tube reaches you in perfect condition. As this isn't the experience we want or expect, it's important for us to investigate this and understand what happened, so please DM us with the UPC.
@nels_matson Thanks for reaching out about your 2-pack of our toothpaste! Any of our toothpastes in a box will not have the foil, including the 2-pack. If you have any questions, please send us a DM. We'll be happy to help you.
@guzman_cama Lamentamos mucho que se te hayan reventado los tubos de pasta dental. Dados los numerosos controles de calidad que tenemos implementados, esto no es lo que esperaríamos. Para poder ayudarte mejor, por favor envíanos un mensaje directo indicando el país desde el que nos escribes.
@princessa21212 We’re so sorry to hear this! We value your safety and satisfaction, and we’d appreciate the opportunity to learn more about your experience. When you have a moment, please send us a DM with a photo of the box you're using along with details so we can assist you further.
@tafffii We’re sorry to hear that you feel this way. Your feedback matters to us, and we’ll share it with our team. If you’re open to it, feel free to send us a DM with details about your experience. We’d like to learn more and assist you further.
@purerawstar We're sorry to hear you're not a fan. There's a small gap between the brush head and handle that allows for the brush to move and vibrate without impacting the casing of the body while cleaning, and lets liquid flow out. DM if you have more questions, as we're happy to assist.
@ShantoraNelles Thanks for bringing this to our attention, Laura. We’d like to look into this further. Please send us a DM with a screenshot of what you saw and any additional details.
@tuumalom We're very sorry if you had an adverse reaction after using this product. All our mouthwashes go through many tests to ensure consumer safety when the rinse is used as directed. Please discontinue any further use and DM us so we can help you.
@BurfordLindsey We're sorry to hear you have difficulties seeing the symbols, Lindsey. We don't have the colored rings anymore, and have moved to the symbols for our brush heads. We value your feedback, and we will share your insight with our team. DM us any questions we can help answer for you.