crewpass Helpdesk

[Deepak Kumar @kumardeepak0304]

@IndiGo6E Your agency did send the mail for refund with RRN number, checked the bank as well, amount has not been processed as yet. 6 days back they said 48 hrs. So the wait continues

[crewpass Helpdesk @CrewpassH12441]

Hey we’re sorry for the inconvenience you’ve experienced. We are here to help you. Could you please share your order ID with us? Once we have that, we’ll be happy to look into this and assist you further.

[Nikhil Jain @nikhiljain1987]

@IndiGo6E @DGCAIndia
Facing delay in the refund for damaged baggage claim (PNR: D1J17L, SIN–MAA–PNQ).
Despite multiple follow-ups, no confirmed ETA or Proper Response from Indigo customer experience
Request an immediate update with a timeline. #IndiGo #DGCA #CustomerRights

[crewpass Helpdesk @CrewpassH12441]

Hey we’re sorry for the inconvenience you’ve experienced. We are here to help you. Could you please share your order ID with us? Once we have that, we’ll be happy to look into this and assist you further.

[Biplab Mondal @BiplabCivil86]

@IndiGo6E @DGCAIndia @MoCA_GoI

Booked Mumbai–Chennai tickets (PNR: K9NS5N – 31 Oct 2025 & VYDEMA – 1 Nov 2025). Cancelled due to my father’s urgent cancer surgery.

Docs submitted & approved, but no refund/voucher yet. It’s been nearly 6 months.

Kindly look.#IndiGo #RefundIssue

[crewpass Helpdesk @CrewpassH12441]

Hey we’re sorry for the inconvenience you’ve experienced. We are here to help you. Could you please share your order ID with us? Once we have that, we’ll be happy to look into this and assist you further.

[crewpass Helpdesk @CrewpassH12441]

@JayChandna Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[crewpass Helpdesk @CrewpassH12441]

Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Jay chandna @JayChandna]

Hi @IndiGo6E , my flight is at 9:00 PM and due to heavy traffic I may reach the airport around 8:40 PM. It is very urgent for me to take today’s flight.

* I have already completed web check-in
* I have generated my boarding pass

I kindly request you to please allow me..

[crewpass Helpdesk @CrewpassH12441]

@Earth_2__0 Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[crewpass Helpdesk @CrewpassH12441]

Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Bishal Mainali @Earth_2__0]

@IndiGo6E 2) Airlines rebooked on a 20-hour connection to Sharjah, which is unacceptable. I am requesting a full refund of my money.

[crewpass Helpdesk @CrewpassH12441]

@Earth_2__0 Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[crewpass Helpdesk @CrewpassH12441]

Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Bishal Mainali @Earth_2__0]

@IndiGo6E 1) I booked a connecting flight from Bagdogra to AUH via Mumbai on Mar 31 for travel on April 10. When I originally booked, the layover was 5 hr. However, when my wife arrived at the airport, she was informed that the connection had been changed to only 1 hour.y.

[crewpass Helpdesk @CrewpassH12441]

@JayChandna Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[crewpass Helpdesk @CrewpassH12441]

Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Jay chandna @JayChandna]

@IndiGo6E Check DM @IndiGo6E

[crewpass Helpdesk @CrewpassH12441]

@Earth_2__0 Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[crewpass Helpdesk @CrewpassH12441]

Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[crewpass Helpdesk @CrewpassH12441]

@Earth_2__0 Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[crewpass Helpdesk @CrewpassH12441]

Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Bishal Mainali @Earth_2__0]

@IndiGo6E i booked a Bagdogra-Mumbai-Abu Dhabi flight for April 10. My original 5-hour layover was changed to 1 hour without notice, and then I was given a 20-hour connection to Sharjah instead. This is not what I paid for. I cancel these flights and wants refund ASAP.

[crewpass Helpdesk @CrewpassH12441]

@JayChandna Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[crewpass Helpdesk @CrewpassH12441]

Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Jay chandna @JayChandna]

Dear @IndiGo6E my flight 6E 6380 is at 9:00 PM, but due to heavy traffic I may not reach the airport before 8:30 PM.

But i am on way…

I kindly request if you could please allow me to check in at 8:40 PM, if possible.

This is urgent.

Thank you for your understanding.

[crewpass Helpdesk @CrewpassH12441]

Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨ https://t.co/frJKu0dTTs

[crewpass Helpdesk @CrewpassH12441]

Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[IndianPatriots @JenggSingh]

@IndiGo6E Are you bot? Just check your dm. Did it 6 hours ago