@thegutsche@British_Airways Same for us ! 9 weeks so far ! After being kicked off a flight without given a reason ! 12 of us on standby !! Compounded by awful customer service services trying to get what we are entitled too ! . Whoever is in charge of BA customer service should review .
@Belleofballs Could you not get away with taking an umbrella ? Probably a bit annoying for people behind you , but keep you out of the sun until it cools a bit later
@British_Airways so how long should we currently expect to wait for compensation after we were put on standby ? . Been over a month so far , got credit cards i had to pay for the flights we had to book to get home . Just want an current prediction of timescale.
@British_Airways Still no update , 8 weeks now ? How long before i take it further ? Can you give me a timeline before i can legally take it to arbitration?
@bluecolin1878 Speak to an independent financial advisor , they should be able to help you . Make sure they are independent Check on the fca register . If you are still struggling send me a DM . Alan
@policeconduct i can understand why you do not want people to speculate in the case of Henry Novak , but why has it taken so long to start an investigation ? . Surely the police body cams were available in December ? . Did no one think there was a case to look at ?
@British_Airways So now they require proof of how we got back π your ground team booked us on easy jet , gave us paper boarding cards , we have sent the statement showing the payment , it would be funny if not so incompetent ! .someone at the very top of BA needs to look at your complaint team .
@FootballMatt3@British_Airways 6 months !! Thats ridiculous , we are waiting 8 weeks so far , surely you can complain to the civil aviation authorities now ?