Cristina Villegas

Digital Experience Strategy & Design Consultant

[Efrenrod 🏳️‍🌈 @Efrenrodher]

La retransmisión de Inés Hernand de la alfombra de los Goya está siendo pelín bochornosa.

[Cristina Villegas @cristina_vs]

@Efrenrodher Por favor. No había ningún profesional disponible???

[Cristina Villegas @cristina_vs]

Stay away from #houseofraser especially don't buy online. One month later, I still waiting for my delivery to arrive. Terrible customer service, impossible connect for weeks, then asked to send and resend docs, but can't find my items, they haven't been shipped but and no refund

[Cristina Villegas @cristina_vs]

@Eurostar
I am unable to make a booking through your website. I keep getting the error (Code (CID: BPA-PKGLF-8BH7P )). It says to phone if I keep getting it, but you are not taking the phone calls!!

[Cristina Villegas @cristina_vs]

@AlphaTribeArt @Eurostar @Eurostar Same here

[Cristina Villegas @cristina_vs]

@British_Airways I've already DM you with all the details and I still waiting for a response 24h later!!
Please answer your messages.

[Cristina Villegas @cristina_vs]

@British_Airways my flight was changed. No notification. Now appears as departed and there is no way to contact you. I’ve been trying for 5h, emails, calls, DMs… nothing!
I need to travel. It’s a medical matter!! And no response!! #shameonyouBA

[Cristina Villegas @cristina_vs]

@British_Airways You asked me to reschedule my flight I tried many times. It failed. My original flight got confirmed. Now I tried to checkin, and it appears it departed 2 days ago!!! I need to go due to surgery. NO ONE responding any communication #comeonBA

[Cristina Villegas @cristina_vs]

@mikeliturriaga OMG!

[Cristina Villegas @cristina_vs]

En una cola en el aeropuerto, un señor se ha bajado la mascarilla para toser!!! #nonosenteramos #verparacreer #COVID19

[Cristina Villegas @cristina_vs]

Despues de mi compra a #Samsonite, me lo pensaré otra vez para no hacer compras online en Amazon. Servicio terrible, imposible de contactar y cuando alguien te coge el telefono te cuelga porque deberia solucionarlo un agente español. #NeverAgain

[Cristina Villegas @cristina_vs]

Superdisappointed with #Samsonite Terrible customer service unable to solve the most basic problems. Impossible to find a number for orders online, and you call, the agent is gone, despite that still in "open hours". A lady from another country didn't want to help and hang up.

[Cristina Villegas @cristina_vs]

@AskDyson I'm trying to contact you about a purchase which was supposed to be delivered in 24h and tracking number provides no information.

[Cristina Villegas @cristina_vs]

anyone attending to #uxcrunchathome ? Is it working for you?

[Cristina Villegas @cristina_vs]

When the madness and the buzz fade out of the streets, nature takes over the cities. #wildpigsinbarcelona #unprecedentedtimes #naturetakingover #coronavirus #lockdownbarcelona

[alexphunk @alexphunk]

Jabalís en Barcelona (calle Balmes)

[Cristina Villegas @cristina_vs]

@zalando_uk I'm trying to return some items, but your system is bugged and keeps me in a loop preventing me from submitting the return. You Help section does not provide the answer, and there is no number for customer services. How can I connect with you?
Terrible UX!!

[Cristina Villegas @cristina_vs]

@eldiarioes Gràcies, Madrid

[KATHIE BENNETT @kathiebennett]

Brilliant by banksy

[Cristina Villegas @cristina_vs]

The innovation lab, is the place where "the spark" happens? Not always, but it's the place where the magic of experimenting and nourishing ideas happens.
A good step forward for Mango
#innovationlab #fashionrevolution #innovationculture https://t.co/QS4WH3Cu6y

[Cristina Villegas @cristina_vs]

@Jotabermejo @Just_VNG @jayba101 @abonillaz @CiudadanosCs @ertzaintzaEJGV @joanmesquida62 @maitepagaza @Albert_Rivera primero informate.