CRM business intelligence and customer analytics hub. CRM analytics, best practices, research findings, expert insights and technology recommendations @ https://t.co/kCdTiuEBWX #CRM
Here's how design thinking for CRM achieves the most important and highest payback user, customer and company outcomes. https://t.co/R2NjqdSPjS #crm#designthinking
How to design a Voice of the Customer program and use the right tools to improve your products, marketing conversions, sale offers and more. https://t.co/own5jivIdr
CRM Software Request for Proposals: Valuable Discovery or Waste of Time?
Most CRM software RFPs fail to surface measurable weaknesses, limitations and key differences among competing CRM applications. Here's a post on how to do better.
#CRM#RFP
https://t.co/A6KomJiK3s
Is Salesforce Worth the Price Premium?
Whether the Salesforce price premium pays dividends or just results in higher cost depends on how you use it. This article explains when the price premium makes sense, and when it doesn't.
#CRM#Salesforce
https://t.co/NEzl66kFbx
What is CRM? For many people evaluating or looking to purchase CRM software, CRM is not what they think it is. Well, that is, if they think that CRM is software. https://t.co/DeHqtlMDcu #CRM