croghan

[croghan @croghan]

@KLM what's with the lack of comm with flight 602 passengers that are stranded in YYZ?

[croghan @croghan]

@KLM and you have left them sitting at an off site hotel with no updates or staff on the ground.

[croghan @croghan]

@KLM I understand that the flight had Mech issues (it happens). The concern is that you KLM has not had any comm with the passangers

[croghan @croghan]

@KLM I have family on the diverted flight. Since being dropped off at the hotel only one form email was sent, no KLM staff to assist.