Croma Support

[Croma Support @CromaSupport]

@RATANMALI0cad This seems to have taken longer than expected, Ratan. We're following up with the team and will share a clear, confirmed resolution timeline with you shortly. Kindly allow us some more time while we continue coordinating on this matter. - Tvik

[Croma Support @CromaSupport]

@pratzd Hello! Thanks for reaching out. For assistance with EMI-related queries, please visit the nearest Croma store. Our staff will be glad to guide you. To find a store near you, click here: https://t.co/58UNEVIwdO We're here if you need any more support. –Team Croma

[Croma Support @CromaSupport]

@Shubham72132532 Hi Test ticket.

[Croma Support @CromaSupport]

@KfaTrainer @cromaretail @storecroma Hi, to help you further, we’ll need the gift card number. Please send it to us via DM so our team can check the issue and get back to you with the next steps https://t.co/SguhgdybVh _Seef

[Croma Support @CromaSupport]

@_suraj_k_dash Hi Suraj, we’re here to help you with this. Please share your order ID, store location, and registered contact details via DM so we can look into it for you https://t.co/SguhgdybVh _ Sama

[Croma Support @CromaSupport]

@_RAJTHAKKAR_ Hi Raj, we sincerely apologize for this experience and understand your frustration. Please share your order ID and registered contact details via DM so we can escalate this immediately and resolve it for you https://t.co/SguhgdybVh _Sama

[Croma Support @CromaSupport]

@finetecheng Hi Manan, sorry for the inconvenience caused. We’ve escalated your issue to the relevant team, and they are working on it. We’ll update you as soon as possible. Thank you for your patience. _ Anu

[Croma Support @CromaSupport]

@RahorSagar45229 @cromaretail Hi Sagar, we sincerely apologize for the inconvenience caused. Please be assured that your concern has been escalated to the relevant team, who is working on it with priority. We truly appreciate your patience and understanding as we work toward a resolution. _Shaw

[Croma Support @CromaSupport]

@Sh34304250 @TataCompanies @TCS Hi, as per the confirmation, the technician has visited, completed the gas refill, and successfully resolved the reported issue. We’re glad to know you’ve confirmed the same! _Anku

[Croma Support @CromaSupport]

@PankajBagrecha @tata_neu @TataCompanies Hi Pankaj, we apologize for the delay. We are escalating your concern to our team. Please allow us some time to check and get back to you with an update.  _Reni

[Croma Support @CromaSupport]

@pranit1845775 @cromaretail Hi Pranit, we are sorry for the trouble caused. We are escalating your case with the team and they will get back with an uodate shortly. We request your patience for smooth resolution.

[Croma Support @CromaSupport]

@dev_travel94373 @cromaretail Thank you for providing the details, Dev! May we request you to share your order ID along with your registered contact number via DM, so we can assist you better? _Aish

[Croma Support @CromaSupport]

@karanMorakhiya1 @cromaretail Hi Karan, we’re sorry to know about your experience. Kindly share more details of your concern with us via DM, so we can review it and provide you with timely assistance ._Aish

[Croma Support @CromaSupport]

@arvindagl11 @cromaretail @_WiseRoy_ @jagograhakjago Hi Arvind, we’ve highlighted this to our team. Kindly allow us some time as we work on it. Thank you for your patience! _Anku
 

[Croma Support @CromaSupport]

@kaurs248 Hi Satnam, we're really sorry to hear this. To help us look into this and assist you better, please share your order ID, contact number, and email ID via DM. We'll get this checked right away. _Anku 
 

[Croma Support @CromaSupport]

@hisab_kitab Hi Abhishek, we’re sorry to hear about your experience. Please DM us more details about your concern along with your registered contact details. If an order has been placed, kindly include the order ID so we can investigate and assist you promptly. _Aish

[Croma Support @CromaSupport]

@21harsh21 @GyftrIndia Hi Harsh, we apologize for the inconvenience. Please share your registered mobile number via DM so we can assist you promptly. DM Link - https://t.co/SguhgdxE5J _Shrads

[Croma Support @CromaSupport]

@itsanandrajput Hi Anand, as per the update received, the refund as per the depreciated value has been approved and communicated to the store team. We kindly request you to visit your nearest Croma store to complete the process. For any further assistance, we're here for you. -Rutv

[Croma Support @CromaSupport]

@SureshC04334291 Hi Suresh, we’re committed to getting this resolved as quickly as possible. Rest assured, we’re looking into the details and will reach out to you soon. _Manu

[Croma Support @CromaSupport]

@gsb2041 @cromaretail @TataCompanies Gurbir, we’re sorry for the wait and appreciate your patience. Our team is still working on your concern and we’ll follow up with the latest update soon. _Tahu