Claim Department

[Claim Department @cross_ClaimD]

So sorry to hear this. 
Please drop us a DM with your email address and WhatsApp number. we'll advise you further

[Aaldam005 @aaldam005]

@CrossCountryUK if a train costs £6.75 it's cancelled and theres no others running why is the refund only £3.38??

[Claim Department @cross_ClaimD]

@aaldam005 @CrossCountryUK Hi,@aaldam005 So sorry to hear this. 
Please drop us a DM with your email address and WhatsApp number. we'll advise you further

[Claim Department @cross_ClaimD]

So sorry to hear this. 
Please drop us a DM with your email address and WhatsApp number. we'll advise you further

[Matty Philpotts @themattyjmp]

Nice one @CrossCountryUK, entire evening ruined. Absolute shit show at Worcestershire Parkway.

Impossible to take a train in this country with something going wrong. Genuinely so bad I begrudge giving them money even when it does rarely work.

[Claim Department @cross_ClaimD]

@themattyjmp @CrossCountryUK Hi,@themattyjmp So sorry to hear this. 
Please drop us a DM with your email address and WhatsApp number. we'll advise you further

[Claim Department @cross_ClaimD]

@loopylis28 So sorry to hear this. 
Please drop us a DM with your email address and WhatsApp number. we'll advise you further

[Claim Department @cross_ClaimD]

So sorry to hear this. 
Please drop us a DM with your email address and WhatsApp number. we'll advise you further

[lisa collis @loopylis28]

@CrossCountryUK any idea why the train to Newcastle is stuck? Sat at Birmingham New Street with no idea what’s happening?

[Claim Department @cross_ClaimD]

@loopylis28 @CrossCountryUK Hi,@loopylis28 So sorry to hear this. 
Please drop us a DM with your email address and WhatsApp number. we'll advise you further

[Claim Department @cross_ClaimD]

@louiscoys @louiscoys kindly share your reachable WhatsApp number for assistance, thanks

[Claim Department @cross_ClaimD]

@Jamesdnottm @CrossCountryUK Hi,@Jamesdnottm So sorry to hear this. 
Please drop us a DM with your email address and WhatsApp number. we'll advise you further

[Claim Department @cross_ClaimD]

@leahbullen @CrossCountryUK Hi,@leahbullen So sorry to hear this. 
Please drop us a DM with your email address and WhatsApp number. we'll advise you further

[Claim Department @cross_ClaimD]

So sorry to hear this. 
Please drop us a DM with your email address and WhatsApp number. we'll advise you further

[Andy Sharman @Sharm666]

@CrossCountryUK £180 return, bargain, 😰
#shambles

[Claim Department @cross_ClaimD]

@Sharm666 @CrossCountryUK Hi,@Sharm666 So sorry to hear this. 
Please drop us a DM with your email address and WhatsApp number. we'll advise you further

[Claim Department @cross_ClaimD]

@HavocAgain So sorry to hear this. 
Please drop us a DM with your email address and WhatsApp number. we'll advise you further

[Claim Department @cross_ClaimD]

So sorry to hear this. 
Please drop us a DM with your email address and WhatsApp number. we'll advise you further

[Alex Havoc @HavocAgain]

This is what I was offered in @CrossCountryUK 1stClass - stunned and amazed at this high quality selection of food and drink ..... NOT!!!

[Claim Department @cross_ClaimD]

@yoda714 @CrossCountryUK Hi,@yoda714 So sorry to hear this. 
Please drop us a DM with your email address and WhatsApp number. we'll advise you further

[Claim Department @cross_ClaimD]

So sorry to hear this. 
Please drop us a DM with your email address and WhatsApp number. we'll advise you further

[james @jamesmead0ws]

@CrossCountryUK would it be possible to hold the 17:15 service from Southampton Central to Manchester Piccadilly by approximately 5 minutes, as I am currently on a delayed service meaning I will miss my connection?

[Claim Department @cross_ClaimD]

@jamesmead0ws @CrossCountryUK Hi,@jamesmead0ws So sorry to hear this. 
Please drop us a DM with your email address and WhatsApp number. we'll advise you further

[Claim Department @cross_ClaimD]

So sorry to hear this. 
Please drop us a DM with your email address and WhatsApp number. we'll advise you further

[Louis L @louiscoys]

@CrossCountryUK response time that’s a joke. No reply nothing. I’m 70 on your train now for 3 hours. No AC staff don’t care no water. I’m having breathing difficulties. But First class nice and cool

[Claim Department @cross_ClaimD]

@louiscoys So sorry to hear this. 
Please drop us a DM with your email address and WhatsApp number. we'll advise you further